Supervisor - Retail

Ace Hardware; Louisiana (MO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Employee Discounts

Growth Opportunities

Supportive Environment

Job summary

Lafayette Ace Hardware is seeking a Retail Supervisor to lead a dedicated storefront team in Lafayette, LA. You will drive customer satisfaction, supervise staff, and manage inventory while implementing sales promotions to boost store performance.

The role emphasizes coaching, training, and developing team members to uphold Ace Hardware's service standards and grow the store's success.

Qualifications

• Experience in retail management, preferably hardware.
• Strong leadership and communication skills.
• Customer-focused and service-oriented.

Responsibilities

• Provide exceptional customer service and welcome customers.
• Supervise and motivate staff to meet sales targets and service standards.
• Oversee stock levels, ordering, and inventory management to keep shelves stocked.
• Implement sales strategies and promotions to boost store performance.
• Address and resolve customer complaints quickly and effectively.
• Train new employees and develop current staff.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

LAFAYETTE ACE HARDWARE

Join Our Team as a Retail Supervisor at Ace Hardware!

Are you passionate about helping people and have a knack for retail management? Ace Hardware is looking for a dedicated Retail Supervisor to join our team. If you love interacting with customers and leading a team, this position is perfect for you!

Key Responsibilities:

• Customer Service: Ensure every customer feels welcome and valued by providing exceptional service.
• Team Leadership: Supervise and motivate staff to achieve sales targets and maintain high standards of customer service.
• Inventory Management: Oversee stock levels, order products, and manage inventory to ensure the store is well-stocked.
• Sales Optimization: Implement sales strategies and promotions to boost store performance.
• Problem-Solving: Address and resolve customer complaints and issues efficiently and effectively.
• Training and Development: Train new employees and provide ongoing support and development for current staff.

Qualifications

• Experience: Previous experience in retail management, preferably in a hardware store.
• Skills: Strong leadership, communication, and organizational skills.
• Customer Focused: A genuine love for helping people and ensuring customer satisfaction.
• Knowledge: Familiarity with hardware products and industry trends.

Why Work With Us?

• Supportive Environment: Work in a friendly and supportive atmosphere where helping people is a priority.
• Growth Opportunities: Opportunities for professional growth and career advancement.
• Employee Discounts: Enjoy discounts on our wide range of hardware products.

Rate of Pay: $22.50 to $23.50 Depending on Experience