Supervisor Production Floor

SelectQuote, Inc.; Pennsylvania; On-site; USD 50,000 - 90,000; Full time

Job summary

A forward-thinking company is seeking a Supervisor for the Production Floor to lead and support the pharmacy staff. This role involves overseeing departmental personnel, managing training and orientation, and ensuring operational measures are met. With a focus on quality improvement and compliance, the ideal candidate will have strong time management, critical thinking, and communication skills. Join a team where your leadership can make a significant impact in a dynamic environment dedicated to enhancing customer experiences and operational excellence.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years leading fast-paced, metric-driven teams.

Responsibilities

• Supervise pharmacy staff and manage departmental operations.
• Evaluate employee performance and support corrective actions.
• Ensure compliance with pharmacy regulations and policies.

Skills

Time Management

Critical Thinking

Conflict Management

Communication Skills

Interpersonal Skills

Organizational Skills

Pharmacy Software Knowledge

Confidentiality

Education

Bachelor's Degree in a related field

2+ years’ experience in clinical manufacturing

3+ years leading teams

Job description

Company Overview

More than 35 years ago, SelectQuote was founded on one core promise:to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

About the Role

The Supervisor Production Floor assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This position staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally.

Supervisory Responsibilities:

• This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Support and supervise departmental personnel including: Orientation, Training, Monitoring
• Determining workload, delegating assignments, and scheduling
• Evaluating performance (on an annual basis or as needed) with Pharmacy manager
• Supports corrective and disciplinary actions
• Support quality improvement by:
  • Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions
  • Assisting manager/assistant manager in improving processes in production
• Implements and adheres to all SelectRx policies and procedures
• Participates and assists in the screening, interviewing, and evaluation of employee candidates while also making recommendations to hire, promote or discipline current employees while coordinating and implementing teamwork
• Operates within the professional standards in compliance with Federal, State, Local and Business regulation while enforcing the laws regarding the practice of pharmacy
• Performs other duties as assigned by the Pharmacy Manager

Skills/Abilities:

• Strong time management skills
• Strong critical thinking and problem-solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Demonstrates the appropriate written and oral communication skills
• High degree of interpersonal and organizational skills
• Maintains confidentiality
• Adheres to OSHA and Compliance Plan regulations
• Reliable, outgoing, and highly effective at relating to others
• Ability to effectively interact with all levels of management, associates, patients, and the general public
• Knowledge and understanding of pharmacy software
• Proficiency in reading, writing, and speaking is required

Education and Experience:

• Bachelor’s Degree in a related field or equivalent work experience required
• 2+ years’ experience working in clinical manufacturing preferred
• 3+ years leading fast-paced, metric-driven teams
• Familiarity with Six Sigma principles
• Six Sigma Green or Yellow Belt preferred

Physical Requirements:

• Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.