Supervisor Production Floor

SelectQuote, Inc.; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Supervisor for the Production Floor to assist in managing pharmacy operations. This role involves supervising staff, ensuring adherence to policies, and supporting quality improvement initiatives. The ideal candidate will have strong time management and critical thinking skills, along with a Bachelor's degree and experience in clinical manufacturing. Join a dynamic team committed to creating positive customer experiences and driving continuous improvement in a supportive environment. This is a fantastic opportunity to enhance your career while making a meaningful impact in the healthcare sector.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years leading metric-driven teams preferred.

Responsibilities

• Support and supervise pharmacy staff including training and performance evaluations.
• Implement quality improvement processes and adhere to regulations.

Skills

Time Management

Critical Thinking

Conflict Management

Communication Skills

Interpersonal Skills

Organizational Skills

Pharmacy Software Knowledge

Confidentiality

Education

Bachelor’s Degree in a related field

2+ years in clinical manufacturing

3+ years leading teams

Tools

Pharmacy Software

Job description

Company Overview

More than 35 years ago, SelectQuote was founded on one core promise:to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

About the Role

The Supervisor Production Floor assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This position staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally.

Supervisory Responsibilities:

• This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Support and supervise departmental personnel including: Orientation, Training, Monitoring
• Determining workload, delegating assignments, and scheduling
• Evaluating performance (on an annual basis or as needed) with Pharmacy manager
• Support corrective and disciplinary actions
• Support quality improvement by:
  • Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions
  • Assisting manager/assistant manager in improving processes in production
• Implement and adhere to all SelectRx policies and procedures
• Participate and assist in the screening, interviewing, and evaluation of employee candidates while also making recommendations to hire, promote, or discipline current employees while coordinating and implementing teamwork
• Operate within the professional standards in compliance with Federal, State, Local, and Business regulation while enforcing the laws regarding the practice of pharmacy
• Perform other duties as assigned by the Pharmacy Manager

Skills/Abilities:

• Strong time management skills
• Strong critical thinking and problem-solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Demonstrates appropriate written and oral communication skills
• High degree of interpersonal and organizational skills
• Maintains confidentiality
• Adheres to OSHA and Compliance Plan regulations
• Reliable, outgoing, and highly effective at relating to others
• Ability to effectively interact with all levels of management, associates, patients, and the general public
• Knowledge and understanding of pharmacy software
• Proficiency in reading, writing, and speaking is required

Education and Experience:

• Bachelor’s Degree in a related field or equivalent work experience required
• 2+ years’ experience working in clinical manufacturing preferred
• 3+ years leading fast-paced, metric-driven teams
• Familiarity with Six Sigma principles
• Six Sigma Green or Yellow Belt preferred

Physical Requirements:

• Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.