Supervisor Production Floor

SelectQuote, Inc.; Indiana (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

SelectQuote, Inc. is seeking a Supervisor for the Production Floor within the SelectRX division. This role focuses on supporting pharmacy operations, managing staff performance, and ensuring adherence to regulatory standards. The ideal candidate will have strong leadership skills and relevant pharmacy experience, with an emphasis on quality improvement and team management.

Qualifications

• Bachelor’s Degree in a related field or equivalent work experience required.
• 2+ years’ experience working in clinical manufacturing preferred.
• 3+ years leading fast-paced metric-driven teams.

Responsibilities

• Support and supervise departmental personnel, including training and performance evaluations.
• Assist in quality improvement initiatives and corrective actions.
• Ensure compliance with pharmacy laws and operational standards.

Skills

Time Management

Critical Thinking

Problem Solving

Conflict Management

Communication

Interpersonal Skills

Organizational Skills

Pharmacy Software Knowledge

Confidentiality

Education

Bachelor's Degree in a related field

Job description

Company Overview

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

About the Role

The Supervisor Production Floor assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This position staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally.

Supervisory Responsibilities:

• This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Support and supervises departmental personnel including: Orientation Training Monitoring
• Determining workload Delegating assignments anScheduling
• Evaluating performance (on an annual basis or as needed) with Pharmacy manager
• Supports corrective and disciplinary actions
• Support quality improvement by:
• Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions
• Assisting manager/assistant manager in improving processes in production
• Implements and adheres to all SelectRx policies and procedures
• Participates and assists in the screening interviewing and evaluation of employee candidates while also making recommendations to hire promote or discipline current employees while coordinating and implementing teamwork
• Operates within the professional standards in compliance with Federal State Local and Business regulation while enforcing the laws regarding the practice of pharmacy
• Performs other duties as assigned by the Pharmacy Manager

Skills/Abilities:

• Strong time management skills
• Strong crucial thinking and problem solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Demonstrates the appropriate written and oral communication skills
• High degree of interpersonal and organizational skills
• Maintains confidentiality
• Adheres to OSHA and Compliance Plan regulations
• Reliable outgoing and highly effective at relating to others
• Ability to effectively interact with all levels of management associates patients and general public
• Knowledge and understanding of pharmacy software
• Proficiency in reading writing and speaking English is required

Education and Experience:

• Bachelor’s Degree in a related field or equivalent work experience required
• 2+ years’ experience working in clinical manufacturing preferred
• 3+ years leading fast paced metric driven teams
• Familiarity with Six Sigma principles
• Six Sigma Green or Yellow Belt preferred

Certificates/Licenses/Registration

• Certified Pharmacy Technician Licensure

Physical Requirements:

• Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
• The position involves prolonged periods of standing and working on the production floor. This requires a high level of physical stamina.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.