Supervisor Practice Operations - Neurosurgical Care

Community Health Network; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Community Health Network is seeking a Supervisor Practice Operations for Neurosurgical Care in Indianapolis. You will support the Practice Administrator in day‑to‑day front office operations, staffing coverage, schedules, and Kronos timekeeping to ensure smooth patient flow and positive experiences.

The role requires strong communication, organization, and problem‑solving skills, with experience in a healthcare front office and supervisory responsibilities.

Qualifications

• Associate’s Degree with 4 years of healthcare experience (preferred).
• Bachelor’s Degree or equivalent healthcare experience (preferred).
• Equivalent combination of education and experience.

Responsibilities

• Support daily front office operations and staffing coverage.
• Coordinate schedules, call‑ins, and Kronos timekeeping/approvals.
• Oversee work queues, reporting, and operational processes.

Skills

Communication skills

Organization

Problem solving

Multitasking

Education

Associate’s Degree

Bachelor’s Degree

Equivalent education/experience

Job description

Supervisor Practice Operations - Neurosurgical Care

Community Physician Network Indianapolis Northside

Community Health Network 8.14K subscribers

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the‑art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Supervisor Practice Operations supports the Practice Administrator/Manager in daily practice operations, with primary responsibility for front office oversight. This role ensures efficient workflows, appropriate staffing, strong customer service, and positive patient experience. Responsibilities include supporting daily front office operations, managing workflows and staffing coverage, coordinating schedules and call‑ins, and maintaining Kronos timekeeping and approvals. The supervisor oversees work queues, reporting, and operational processes, assists patients with billing inquiries and payment processes, and partners with leadership on staffing, engagement, and performance. This role also provides coaching and feedback, supports staff development, contributes to hiring and performance reviews, and fosters a positive, inclusive, high‑performing team environment.

Exceptional Skills and Qualifications

Associate’s Degree with 4 years of relevant healthcare experience (preferred), or

Bachelor’s Degree or equivalent healthcare experience (preferred), or

Equivalent combination of education and experience

5+ years in a healthcare environment (front office/customer service required)

2+ years of supervisory or lead front office experience

Billing experience preferred

Demonstrate strong communication, organization, and problem-solving skills

Ability to balance multiple priorities and make day‑to‑day operational decisions

Strong communication, organization, problem‑solving skills

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Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Community Physician Network Indianapolis Northside

Community Physician Network Indianapolis Northside

Community Physician Network Indianapolis Eastside

Community Physician Network Indianapolis Eastside

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