Supervisor Pharmacy Operations

Froedtert Health; Milwaukee (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Career growth opportunities

403b retirement plan

Medical, Dental, Vision Insurance

Referral bonuses

Job summary

Froedtert Health in Milwaukee, WI, is seeking a Pharmacy Technician Supervisor to oversee daily pharmacy operations on-site. The role includes supervising technicians, coordinating workflow, and ensuring regulatory compliance and quality improvement.

You will recruit, train, and develop staff, and act as IT liaison for pharmacy technology implementations. The position requires at least four years of technician experience, leadership capabilities, and certification credentials.

Qualifications

• Minimum four years of pharmacy technician experience required.
• Leadership experience in pharmacy services or as lead/educator preferred.
• Formal people leadership experience preferred.
• Strong knowledge of compounding, regulatory standards, and medication distribution systems.

Responsibilities

• Supervise daily activities for pharmacy technicians and coordinate operations.
• Recruit, retain and train pharmacy technician staff.
• Ensure regulatory compliance, quality improvement and customer satisfaction.
• Lead IT liaison tasks, implement new technology and manage vendor relations.

Skills

Leadership

Regulatory knowledge

Problem solving

Communication skills

Inventory management

Team building

Microsoft Office

Education

Associate degree

Leadership experience

Bachelor’s or Master’s in related field

CPhT-Adv certification

PTCB/ExCPT certification

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is ON - SITE.

FTE: 1.000000

Standard Hours: 40.00

Shift: 1

Shift Details

first shift with some occasional second/third shift as needed to meet with direct reports

Holidays

none

Weekends

none

Job Summary:

Supervises daily activities for all pharmacy technicians and coordinates daily pharmacy operations. Recruits, retains, and trains pharmacy technician personnel. Responsible for departmental regulatory compliance, quality and performance improvement, diversion and customer satisfaction. Functions within the guidelines of all state and federal pharmacy legislation and statutes. Manages the development and implementation of new policies, procedures and new services and technologies/automation. Pharmacy department IT liaison responsible for managing all operations based technology functions, implementation of new technology, vendor relations, and issue resolution. Other duties as assigned. Reports to the pharmacy manager.

EXPERIENCE DESCRIPTION:

A minimum of four years of pharmacy technician work experience is required. Leadership experience in pharmacy services or experience as a lead technician, educator, or trainer in Pharmacy is required. Formal people leadership experience preferred. Quality improvement, process improvement, project management, strong knowledge in compounding, regulatory standards, and medication distribution systems, team building, and problem-solving experience is preferred.

EDUCATION DESCRIPTION:

Associate's Degree or equivalent experience (two years of leadership in pharmacy). Bachelor's or Master's Degree in Business Administration, Health Administration or a related field preferred. Pharmacy Technician Certification Board (PTCB) Advanced Certified Pharmacy Technician (CPhT-Adv) certification (e.g., Advanced/Compounded Sterile Preparation Technician (CSPT))

SPECIAL SKILLS DESCRIPTION:

Demonstrates excellent problem solving ability. Demonstrates knowledge in: inventory management, federal and state pharmacy law, regulatory compliance, medication safety, controlled substance diversion, and pharmacy technology systems. Demonstrates ability to prepare staff schedules based on workload and productivity requirements. Excellent verbal and written communication skills are required. Proficiency with Microsoft Office is required.

LICENSURE DESCRIPTION:

Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Boards exam (PTCE) or the National Healthcareer Associations exam (ExCPT) is required. Wisconsin Pharmacy Technician registration through DSPS is required.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.