Supervisor, Payer Relations

Ohio State University; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Retirement plan options

Health insurance options

Paid vacation and sick leave

Public Service Loan Forgiveness

Job summary

The Ohio State University is seeking a Supervisor, Payer Relations to oversee staff and payer-facing projects within the Health System Shared Services division. You will guide executive discussions, monitor payer performance, and drive improvements across revenue cycle and operations.

Ideal candidates bring a bachelor's degree and 6+ years in payer relations, with strong leadership and EPIC experience to support contract interpretation and policy alignment.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or Healthcare.
• 6 years of relevant experience required; 8-12 years preferred.
• 3+ years in payer relations, managed care, revenue cycle, or healthcare operations.
• Prior supervisory or team leadership experience preferred.
• Strong understanding of managed care payers and reimbursement structures.
• Ability to present oral and written reports to all management levels.
• Medical claims experience, preferably with EPIC.

Responsibilities

• Oversee staff and multiple payer-facing projects simultaneously.
• Lead escalated payer discussions and executive-level issue resolution.
• Monitor payer performance, policy changes, and operational impacts.
• Support contract interpretation and alignment with operational workflows.
• Drive process improvement across revenue cycle and operational departments.

Skills

Payer operations

Revenue cycle

Staff supervision

Relationship building

Education

Bachelor's degree in Business Administration/Marketing/Healthcare

Tools

EPIC

Job description

## Supervisor, Payer RelationsApplylocations: OSU Health Plantime type: Full timeposted on: Posted Todayjob requisition id: R153000Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Supervisor, Payer Relations## Department:Health System Shared Services | Financial AdministrationWith guidance from the Chief Managed Care Officer, the Supervisor, Payer Relations is responsible for staff oversight, payer relationship management, and execution of payer strategies. The role requires expertise in payer operations, reimbursement methodologies, and revenue cycle workflows, along with strong leadership and relationship-building capabilities.Core functions include:* Managing staff and individual payer-facing projects simultaneously.* Leading escalated payer discussions and executive-level issue resolution.* Monitoring payer performance, policy changes, and operational impacts.* Supporting contract interpretation and alignment with operational workflows.* Driving process improvement across revenue cycle and operational departments.**Minimum Requirements:*** Bachelor's Degree in Business Administration, Marketing, or Healthcare.* 6 years of relevant experience required. 8-12 years of relevant experience preferred.* 3 or more years of experience specifically in payer relations, managed care, revenue cycle, or healthcare operations.* Prior supervisory or team leadership experience preferred.* Strong understanding of managed care payers (commercial and governmental) and reimbursement structures.* Must be able to plan, manage and establish expertise in all areas covered by the above responsibilities.* Must have developed delegation skills and be able to present oral and written reports to all management levels.* Medical claims experience, preferably with EPIC.**Our Comprehensive Employee Benefits Include:*** An array of retirement plan options, each with a generous employer contribution.* Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.* Paid vacation and sick leave, including short and long-term disability and paid parental leave.* Get the most out of the Public Service Loan Forgiveness program.* And much more!## Additional Information:## Location:Ackerman Rd, 700 (0921)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.