Supervisor Patient Support

Acadia Healthcare; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Acadia Healthcare is seeking qualified staff to provide medical and therapeutic care to patients in a structured setting. The role involves supervising staff, coordinating daily unit operations, and guiding team members to ensure high-quality patient support and safety.

Responsibilities include assisting patients with daily living activities, overseeing admissions/discharges, and monitoring patient well-being while collaborating with other staff to support rehabilitation and community

Qualifications

• Two or more years’ experience with the facility population in a patient support role.
• Leadership or supervision experience is required.

Responsibilities

• Provide medical or therapeutic care under supervision of physicians or health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations.
• Provide guidance to staff and foster mutual trust and cooperation.
• Assist patients with daily living activities and administer basic health care or treatments.
• Oversee admitting and discharging.
• Monitor patient well-being and report concerns to appropriate staff.

Skills

Supervisory experience

Patient care

Team coordination

Communication

Education

Bachelor's degree in human services

Associate's degree in related field

Job description

Second shift: 3:00 pm - 11:30 pm available

Purpose Statement

Essential Functions

• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
• Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Education/Experience/Skill Requirements

• High School diploma or equivalent required.
• Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
• Two or more years’ experience with the population of the facility in a patient support role required.
• One or more years’ experience as a lead or previous supervisory experience required.

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
• May require a valid state driver's in facilities where transporting patients is an essential function.

Additional Regulatory Requirements

Minimum 21 years of age. For Resource Treatment Facility a bachelor’s degree in a human service field with a minimum of 1 year of related experience; Associate degree with a minimum of 2 years of related experience; High School Diploma with a minimum of 4 years of related experience. Must have and maintain a valid Indiana driver's license and maintain automobile insurance coverage.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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