Behavioral Health Associate - Full time Days

Harboroaks; Madison (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Next Day Pay Benefit

Training available upon hire for certifications

Job summary

Harboroaks in Madison, Wisconsin, is hiring for a full-time position responsible for providing personal care services to patients. The role emphasizes patient safety, excellent customer service, and efficient documentation.

Candidates should have a high school diploma and ideally six months of experience with the specific patient population. CPR certification is mandatory. The position operates during the day with a structured environment aimed at patient support.

Qualifications

• Six months or more experience working with the specific population of the facility preferred.
• CPR and de‑escalation and restraint certification required.

Responsibilities

• Provide personal care services to patients under nursing leadership.
• Ensure a safe and supportive environment for patients.
• Document clinical information in patient’s medical record.

Skills

Experience with specific population

Positive and professional attitude

Ability to document clinical information

Education

High school diploma or equivalent

Job description

Overview

Full time

Days: 7a-7:30p

Adult or Adolescent Units

Differential available

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PURPOSE STATEMENT:

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Responsibilities

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well‑being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient’s medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient’s vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational‑rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow‑up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de‑escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.