Mental Health Tech

Harboroaks; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Harboroaks in Indianapolis is seeking a compassionate individual to provide personal care services under the direction of clinical leadership. Responsibilities include ensuring patient safety, conducting safety checks, and documenting clinical information. The ideal candidate has a high school diploma and experience working with specific populations.

This role requires being empathetic and proactive in addressing patient needs while fostering a supportive environment.

Qualifications

• Six months or more experience working with the specific population of the facility preferred.
• CPR and de‑escalation and restraint certification required (training available upon hire).

Responsibilities

• Provide personal care services under clinical direction.
• Conduct safety checks and supervise patients as required.
• Document clinical information in patients' medical records.
• Engage patients in activities that support treatment goals.

Skills

Customer service

Ability to work with specific populations

Empathy

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

PURPOSE STATEMENT:

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Responsibilities

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational‑rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow‑up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de‑escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

ADDITIONAL REGULATORY REQUIREMENTS:

• Minimum 21 years of age.
• For Resource Treatment Facility this position is under the direction of the Milieu‑Manager.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.