Cash Posting Specialist

NKC Health; North Kansas City (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

NKC Health in North Kansas City, MO seeks a Patient Accounts cashier to post payments, review ERA, and troubleshoot complex payment issues under the Patient Accounts Director. You will process payer refunds and manage accounts receivable activities to ensure accurate posting, optimal revenue, and a positive patient experience.

Requirements include a minimum of 2 years in a business office or financial setting, with 3–5 years in medical/hospital roles preferred.

Qualifications

• Minimum 2 years in business office setting, customer service or financial-related position.
• 3–5 years in medical/hospital-related position preferred.
• Proficient typing and 10-key; excellent customer service and communication skills.

Responsibilities

• Post payments and perform cashiering duties in a timely manner.
• Review electronic remittance advices (ERA) to ensure posting accuracy.
• Troubleshoot complex payment issues and process payer refund requests.
• Manage accounts receivable activities to optimize revenue and patient experience.

Skills

Typing

10-key

Customer service

Communication

Judgement

Fast-paced work

Problem solving

Education

High School diploma

Tools

Microsoft Excel

Job description

SUMMARY:

Under the direction of the Patient Accounts Director, performs all cashiering and/or cash posting duties in a timely and efficient manner. Ensures posting accuracy through careful review of electronic remittance advices (ERA). Troubleshoots complex payment issues. Processes all payer refund requests after review of third-party payment audits. manages account receivable activities to ensure optimal revenue outcomes and customer experience.

EXPERIENCE:

Minimum of 2 years in business office setting, customer service, or financial-related position required; 3-5 years in medical/hospital-related position preferred.

SPECIAL SKILLS:

Proficient typing and 10-key; excellent customer service and communication skills required; excellent judgement skills in handling difficult situations; ability to work in fast-paced environment; ability to problem solve issues where analysis and complex decision making is required; decisions and actions have direct impact on hospital financials.

OTHER:

Exceptional customer service skills; skilled in Microsoft Excel; ability to work independently; familiarity of electronic remittances preferred; knowledge of lockbox processes preferred.

EDUCATION:

Required: High School or Equivalent