Supervisor – Patient Accounts

Jobtailor; Kentucky; On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor is seeking a Billing Supervisor to lead the day-to-day operations of the insurance billing teams in Kentucky. You will ensure accurate and timely patient account billing, oversee staff, and collaborate with management to resolve discrepancies while upholding regulatory and hospital policies.

You will drive revenue cycle efficiency, review key reports, monitor performance, provide training, and escalate issues as needed to maintain smooth accounts receivable management.

Qualifications

• Minimum of 2 years of experience in patient financial services or healthcare billing.
• Strong communication and interpersonal skills.
• Ability to work tactfully with patients, staff, and interdepartmental customers.
• Proficient in supervising billing and collection processes.
• Strong analytical and problem-solving skills.
• Ability to lead and motivate a team.
• Knowledge of healthcare billing regulations and compliance requirements.
• Excellent organizational and time-management skills.

Responsibilities

• Supervise the day-to-day work of insurance billing team(s)
• Ensure accurate and timely billing processes for patient accounts
• Supervise billing staff
• Ensure compliance with regulations, hospital policies, and healthcare industry standards
• Work with the manager and other departments to resolve billing discrepancies
• Improve revenue cycle efficiency
• Maintain efficient operational workflow for insurance accounts receivable management
• Oversee billing operations
• Provide training and development
• Resolve or escalation problems
• Review key billing reports
• Monitor performance

Skills

Team Leadership

Billing & AR Management

Regulatory Compliance

Analytical Thinking

Communication Skills

Organizational Skills

Time Management

Interpersonal Skills

Problem Solving

Education

High school diploma

Job description

• Supervise the day-to-day work of insurance billing team(s)


• Ensure accurate and timely billing processes for patient accounts


• Supervise billing staff


• Ensure compliance with regulations, hospital policies, and healthcare industry standards


• Work with the manager and other departments to resolve billing discrepancies


• Improve revenue cycle efficiency


• Maintain efficient operational workflow for insurance accounts receivable management


• Oversee billing operations


• Provide training and development


• Resolve or escalation problems


• Review key billing reports


• Monitor performance

Requirements

• High school diploma required


• Minimum of 2 years of experience in patient financial services or healthcare billing


• Strong communication and interpersonal skills


• Ability to work tactfully with patients, staff, and interdepartmental customers


• Proficient in supervising billing and collection processes


• Strong analytical and problem-solving skills


• Ability to lead and motivate a team


• Knowledge of healthcare billing regulations and compliance requirements


• Excellent organizational and time-management skills

Core Competencies

Demonstrates expertise in supervising billing operations and ensuring compliance with healthcare regulations while improving revenue cycle efficiency. Proficient in training and developing teams to enhance operational workflow and resolve billing discrepancies.

Highest-signal resume keywords

• Healthcare Billing


• Revenue Cycle Management


• Team Leadership


• Regulatory Compliance


• Analytical Problem-Solving

Hard Skills

• Insurance Billing


• Patient Financial Services


• Billing Processes


• Accounts Receivable Management


• Billing Report Review

Soft Skills

• Strong Communication


• Interpersonal Skills


• Organizational Skills


• Time Management


• Team Motivation

Industry Keywords

• Healthcare Industry Standards


• Billing Discrepancies


• Operational Workflow


• Compliance Requirements