Supervisor- Patient Accounts

daytonchildrens; Kentucky; Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Dayton Children's is seeking an Insurance Billing Supervisor within Patient Financial Services to oversee the billing team and ensure accurate, timely processing of patient accounts. The role involves ensuring compliance with regulations and hospital policies while collaborating with multiple departments to resolve discrepancies.

The supervisor will lead training and development, monitor key billing reports, and drive improvements in revenue cycle efficiency under the Manager, Patient Financial

Qualifications

• High school diploma required.
• Minimum of 2 years of experience in patient financial services or healthcare billing.
• Strong communication and interpersonal skills.
• Ability to work tactfully with patients, staff, and interdepartmental customers.

Responsibilities

• Supervise day-to-day work of the insurance billing team.
• Ensure accurate, timely billing processes for patient accounts.
• Supervise billing staff and ensure compliance with regulations and hospital policies.
• Collaborate with manager and other departments to resolve billing discrepancies.
• Improve revenue cycle efficiency and monitor performance.

Skills

Supervisory skills

Billing oversight

Analytical thinking

Communication skills

Team leadership

Healthcare billing regulations

Time management

Education

High school diploma

Job description

Facility: Work from Home - Hybrid - Ohio Department: Clinical Denials Schedule: Full time Hours: 40 Job Details:

The Patient Financial Services Insurance Billing Supervisor is responsible for supervising the day-to-day work of the insurance billing team(s). This role ensures accurate, timely billing processes for patient accounts, supervises billing staff, and ensures compliance regulations, hospital policies, and healthcare industry standards. The billing supervisor will work closely with their manager and other departments to resolve billing discrepancies and improve revenue cycle efficiency.

Under the leadership of the Manager, Patient Financial Services, the supervisor is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Supervisor responsibility includes billing operations oversight, training and development, problem resolution or escalation, review of key billing reports, and performance monitoring.

Department Specific Job Details:

Education

• High school diploma required

Experience

• Minimum of 2 year of experience in patient financial services or healthcare billing
• Strong communication and interpersonal skills
• Ability to work tactfully with patients, staff, and interdepartmental customers

Skills/Competencies

• Proficient in supervising billing and collection processes
• Strong analytical and problem-solving skills
• Ability to lead and motivate a team
• Knowledge of healthcare billing regulations and compliance requirements
• Excellent organizational and time-management skills