Supervisor Patient Access

Sentara Health; United States; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance - $5,250/year

Student Debt Pay Down - $10,000

Paid Time Off & Sick Leave

Professional development & CEUs

Job summary

Sentara Rockingham Memorial Hospital in Harrisonburg, VA, is seeking a Patient Access Supervisor (Full Time Days). This role oversees daily department operations, ensuring accurate registration, financial clearance, and front-end revenue cycle functions, while providing leadership and mentorship to staff.

The ideal candidate will have 3+ years in Patient Access/Registration or related areas, with a High School Diploma or equivalent and relevant certifications.

Qualifications

• 3 years of relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service.
• Strong leadership and mentorship abilities.
• Ability to ensure compliance with hospital policies and regulatory requirements.

Responsibilities

• Oversee daily operations of the Patient Access department.
• Provide leadership, guidance, and mentorship to staff.
• Drive process improvements and staff development.
• Enhance patient experience and ensure accurate registration and financial clearance.

Skills

Patient Access

Registration

Revenue Cycle

Leadership

Staff Mentorship

Education

High School Diploma or Equivalent

Job description

City/State

Harrisonburg, VA

Work Shift

First (Days)

Overview:

Sentara Rockingham Memorial Hospital located in Harrisonburg, VA, is hiring a Patient Access Supervisor - Full Time Days

The Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions. This role provides leadership, support, and mentorship to staff while maintaining compliance with hospital policies and regulatory requirements. The Supervisor, Patient Access plays a key role in process improvement, staff development, and enhancing the patient experience.

Education

• High School Diploma or Equivalent

Certification/Licensure

One of the following required:

• CHAA (Certified Healthcare Access Associate)


• CRCR (Certified Revenue Cycle Representative)


• CHAM (Certified Healthcare Access Manager)


• CPC (Certified Professional Coder)


• Certified Medical Administrative Assistant (CMAA)


• Certified Medical Services Management (CPMSM)


• Registered Health Information Technician (RHIT)


• Certified Coding Specialist (CCS)

Experience

• Relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service - 3 years (Required)

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance
  
• 401k/403B with Employer Match


• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down - $10,000


• Reimbursement for certifications and free access to complete CEUs and professional development


• Pet Insurance


• Legal Resources Plan


• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.