Supervisor Outpatient Pediatrics

The Spaulding Rehabilitation Hospital Corporation; Foxborough (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

The Spaulding Rehabilitation Hospital Corporation in Foxborough and Sandwich seeks a Support Operations Supervisor for Pediatric Clinics. You will lead administrative staff, set priorities, and uphold high standards of professionalism and efficiency.

You will manage calendars, appointments, travel, and records while identifying automation opportunities and acting as a liaison between teams. Travel between sites is required.

Qualifications

• Proven supervisory or leadership experience in administrative support.
• Strong organization and time management capabilities.
• Excellent communication and interpersonal abilities.
• Detail oriented with ability to handle multiple priorities.

Responsibilities

• Supervise and guide a team of administrative staff.
• Coordinate calendars, scheduling, meetings, travel, and filing.
• Assess and improve administrative processes for efficiency and quality.
• Provide training and professional development opportunities to staff.

Skills

Supervisory experience

Organizational skills

Time management

Communication skills

Problem solving

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Related Field

Job description

Site: The Spaulding Rehabilitation Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummarySupport Operations Supervisor, Pediatric Clinics in Sandwich and FoxboroughSupervision of both Spaulding Foxborough and Sandwich Pediatrics40-hour, 5-days schedule with travel between sitesSummaryResponsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency.Does this position require Patient Care?NoEssential Functions-Supervise and guide a team of administrative support staff, providing direction, coaching, and support.-Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files.-Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality.-Identify opportunities for automation, standardization, or streamlining of administrative tasks.-Serve as a liaison between the administrative support team and other departments or stakeholders.-Provide training, orientation, and professional development opportunities to administrative support staff.QualificationsEducationBachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Bachelor's Degree Related Field of Study preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperienceAdministrative Experience 3-5 years required and Medical Office/Hospital/Managed Care Experience 2-3 years required and Supervisory Experience 1-2 years preferredKnowledge, Skills and Abilities- Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity.- Knowledge of administrative processes, procedures, and best practices.- Strong organizational and time management skills.- Excellent communication and interpersonal abilities.- Problem-solving and decision-making skills.- Attention to detail and ability to handle multiple priorities.Additional Job Details (if applicable)Additional Job DescriptionRemote TypeOnsiteWork Location22 Patriot PlaceScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$70,990.40 - $103,230.40/AnnualGrade7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.