Supervisor, Ops Control Center

C&S Wholesale Grocers; York (York County); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

ES3, LLC is seeking an Automation Control Room Supervisor to oversee daily warehouse operations at ES3 York. You will supervise Grocery Warehouse Associates, manage manpower allocations, monitor production and inventory, and drive loss reduction and efficiency improvements across automation and manual processes to meet KPI targets.

Strong leadership and analytical skills are essential. Travel is required; the environment includes a perishable warehouse setting.

Formación

• Bachelor's degree in Operations Management or related field.
• Experience in warehouse operations and supervision preferred.
• Knowledge of safety and regulatory standards.

Responsabilidades

• Oversee daily activities of grocery warehouse associates.
• Coordinate manpower across departments for optimal fill rates.
• Identify losses and lead improvement strategies.
• Assist in synchronizing automation and manual processes to reduce congestion.
• Handle customer calls and provide timely responses and severity estimates.
• Coordinate last-minute store orders.
• Provide coaching to improve performance and retention.
• Perform other duties as assigned.

Conocimientos

Retail logistics

Warehouse ops

Leadership

Training

Communication

Bilingual

Analytical

MS Office

WMS

SQL

Voice recognition

Inventory control

Labor management

Food Safety

Forklift

HACCP certs

Educación

Bachelor's Degree in Operations Management

High School Diploma

Herramientas

Warehouse Management Systems

Microsoft Office

SQL

Descripción del empleo

Position Overview

As an Automation Control Room Supervisor, you will oversee supervise the delivery of tactical assistance to management in the monitoring and controlling of daily operations of all functional departments at ES3 York, coordinate initiatives to improve production and communications, plan and forecast to meet KPI initiatives, effectively supervise the day-to-day activities of all warehouse operational functions on the campus, and be able to effectively monitor the operation, analyze the current situation, and make recommendations that maximize the use of available resources to achieve the highest levels of performance for the campus as a whole, while driving improvement initiatives that result in greater efficiency and a higher level of service for the customer.

Job Description

Description Monitor the daily activities of Grocery Warehouse Associates in the fulfillment of customer orders and general warehouse operations, ensuring all departments are operating at maximum capacity.

Recommend manpower allocations across departments, monitor production rates, inventory allocation and crane utilization to ensure maximum fill rates for the customer.

Seek out areas of loss in the operation; develop, lead and manage strategies to reduce losses and improve overall business productivity.

Assist the OCC manager in synchronizing all individual processes from automation, manual selection, and cross-dock to eliminate dock congestion.

Field calls from customers with various requests and complaints and communicate back with answers to their concerns and provide estimates on the severity of the issue.

Coordinate last minute store orders.

Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.

Perform other job-related duties as assigned.

Travel Required:Yes

Environment Warehouse :

Perishable Warehouse (28F to 60F)

Warehouse :

Store/Grocery Warehouse (50F to 90F)

Skills Specialized Knowledge :

Special Skills :

• - Extensive knowledge and skill in retail distribution processes, logistics, warehouse operations and warehouse safety regulatory standards.
• - Strong leadership skills including team facilitation, training and motivation.
• - Demonstrated strong written and oral communication skills.
• - Bilingual a plus.
• - Strong analytical and problem solving skills.
• - Advanced proficiency with PC skills including experience using windows, word processing, spreadsheet, email software. Additionally, Microsoft Office applications preferred; exposure to Warehouse Management Systems, SQL, voice recognition, inventory control, labor management is a plus).
• - Food Safety, Fork Lift Operator, and HACCP Certifications preferred.

Physical abilities: :

• - The physical requirements/expectations are: - Occasionally climbing up to 4 ft. (Must have fall protection training and using proper fall protection equipment).
• - Occasionally crawling, balancing, stooping, fingering, sitting, talking, pushing and pulling up to 80 Lbs
• - Occasionally reaching (level: Waist/overhead, etc.)
• - Frequently feeling, kneeling, crouching, and stooping
• - Frequently handling, carrying and lifting up to 80 Lbs.
• - Continuously standing and walking on surface type (s): Carpet, tile, concrete
• - Continuously carrying, seeing, hearing, smelling and repetitive movement using both hands and feet

Other: :

- Key Compentencies(People) -Inspires Trust - Builds upon your Talent - Creates an Inclusive Work Environment : (Business) - Drives for Results - Drives Continuous Improvement & Innovation - Facilitates Change

Years Of Experience 2-5 : General warehouse experience; Supervisory experience preferred.

Qualifications

Bachelor's Degree - Operations Management, High School Diploma - General Studies

Company

ES3, LLC

About Our Company

ES3 is an experienced team of third-party logistics experts, saving Consumer Packaged Goods manufacturers significant time and money every day. A pioneer of the collaborative distribution model, ES3 provides solutions across all channels, optimizing its supply network to expedite replenishment. ES3 does this by combining warehousing, mixing, and distribution services under one roof in a multi-manufacturer, collaborative model optimized by advanced technology.

Working Safely is a Condition for Employment with ES3, LLC. ES3, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.