Supervisor operations E

Global Medical Response; Santa Clarita (CA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k

Paid time off

Job summary

Global Medical Response in Santa Clarita, CA is hiring an Operations Supervisor to oversee day-to-day operations, coordinate field staff with management, and interface with outside agencies. This role includes monitoring system status, scheduling needs, and ensuring quality field operations.

The candidate will have a California EMT or Paramedic certification, at least two years of full-time experience, and proven skills in evaluating, instructing and coaching pre-hospital care delivery, along

Qualifications

• Current California State EMT or Paramedic Certification.
• Minimum of two (2) years full-time employment.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Provide direction and oversight to EMTs, Paramedics and other operational staff as necessary.
• Maintain familiarity with and interpret operational policies and procedures.
• Ensure quality field operations through daily contact, oversight, communication and evaluation.
• Assess daily equipment, supply and vehicle needs.
• Coordinate service with Materials Management Department.
• Resolve customer and staff inquiries and complaints in a timely fashion.

Skills

EMT/Paramedic Certification

Effective communication

Leadership experience

Day-to-day operations

Education

High school diploma or GED

Job description

More Information about this Job

Santa Clarita, CA

IMMEDIATELY HIRING! FULL-TIME EXEMPT Opportunity

Operations Supervisor

We are hiring an Operations Supervisorthat will be responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment, and supply maintenance, as well as other operational support functions as assigned by the Manager of Operations.

MINIMUM QUALIFICATIONS:

• High school diploma or GED
• Minimum of 18 years of age
• Current California State EMT or Paramedic Certification
• Minimum of two (2) years full-time employment
• Demonstrated skills and experience in evaluating, instructing and coaching all aspects of the delivery of pre-hospital care
• Demonstrated comprehensive understanding of the operations protocols policies and procedures
• Effective oral, written and interpersonal communication skills
• Effective interpersonal skills

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide direction and oversight to EMTs, Paramedics and other operational support staff as necessary.
• Maintain familiarity with and provide interpretation of operational policies and procedures.
• Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
• Assess daily equipment, supply and vehicle needs.
• Coordinate service as necessary in conjunction with the Materials Management Department.
• Ensure 100% of operational response exceptions are brought to closure with appropriate action.
• Respond to and resolve customer and staff inquiries and complaints in a consistent and timely fashion.
• Investigate events involving assigned units or staff, including the completion of internal reports, operational leadership notification, counseling, reinforcing policy, and recommending training as necessary to CES.
• Share on-call Coordinator duties as required.
• Maintain punctual and regular attendance.
• Adhere to all company policies and procedures.

Why Choose AMR?AMRis one ofGlobal Medical Response’s(GMR) family of solutions. OurGMRteams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world atwww.AtaMomentsNotice.com.Learn howourvaluesare at the core of our services and vital to how we approach care,and check out our comprehensive benefit options atGlobalMedicalResponse.com/Careers.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

Company Benefits: Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

Salary Range: $90,000 - 95,000. DOE.