Supervisor Field

Rural Metro Fire Department; Santa Clarita (CA); Hybrid; USD 90,000 - 95,000; Full time

Job summary

Rural Metro Fire Department in Santa Clarita, CA, is seeking an Operations Supervisor on a full-time basis. The role oversees day-to-day field operations, staffing, equipment maintenance, and community relations, reporting to the Operations Manager.

Ideal candidates have at least 3 years EMS field experience, EMT or Paramedic certification, a valid driver’s license, and relevant certifications (BLS, ACLS, PALS/PEPP, BTLS/PHTLS).

Qualifications

• Minimum 3 years EMS field experience.
• State EMT or Paramedic certification.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among the company, patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Participate in the development and implementation of departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

Skills

Leadership experience

Staffing management

Education

High School Diploma or GED

EMT or Paramedic Certification

Job description

Operations Supervisor FULL-TIME Opportunity

Job Title: Field Supervisor

Department: Operations

Status: Non-Exempt

Reports To: Operations Manager

Schedule:

The applicant must be able to work a variety of scheduled hours, including nights, weekends, and holidays.

The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.

Responsibilities:

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among the company, patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Participate in the development and implementation of departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

MinimumRequired Qualifications:

• Minimum 3 years of EMS field experience.
• Prior FTO or other leadership/supervisory experience preferred.

• High School Diploma or Equivalent (GED).
• State EMT or Paramedic Certification.
• State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made).
• As required for EMT or Paramedic: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Preferred Qualifications:

• Some advanced education is preferred.

Why Choose AMR?

AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors

keep care at the center, raise your hand, seek to understand, find a way together and be accountable - unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Company Benefits: Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

Salary Range: $90K - $95K DOE.

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