Office Coordinator

Akron Children's Hospital; Canton (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Akron Children's Hospital seeks an Office Coordinator to support department management by handling administrative and secretarial tasks in a fast-paced medical office. You will help maintain a safe, orderly environment and monitor office equipment and facilities.

You will train and supervise clerical staff, coordinate with other departments and outside agencies, and research scheduling, billing and service issues to improve efficiency. Experience in front office medical settings is essential.

Qualifications

• Experience in a front office medical function is required.
• Experience handling confidential information is required.
• Experience communicating with all levels within an organization is required.
• Healthcare experience preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required; EMR and scheduling software are preferred.

Responsibilities

• Meets administrative and secretarial requirements of the Department Supervisor of the office.
• Responsible for maintaining a safe and orderly office environment.
• Monitors safe and reliable functioning of office equipment and facility.
• Trains and oversees the work of clerical staff in all functional areas.
• Communicates with other offices, hospital departments, and outside agencies.
• Researches appointment, scheduling, billing and customer service problems for patients/families.
• Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
• Other duties as required.

Skills

Front office

Confidential information handling

Interdepartmental communication

MS Office proficiency

Scheduling software familiarity

Education

High school diploma

Associate's degree preferred

Tools

EMR software knowledge

Job description

Summary:

The Office Coordinator meets administrative and secretarial requirements for department management.

Responsibilities:

1. Meets administrative and secretarial requirements of the Department Supervisor of the office.
2. Responsible for maintaining a safe and orderly office environment.
3. Monitors safe and reliable functioning of office equipment and facility.
4. Trains and oversees the work of clerical staff in all functional areas.
5. Communicates with other offices, hospital departments, and outside agencies.
6. Researches appointment, scheduling, billing and customer service problems for patients/families.
7. Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
8. Other duties as required.

Other information:

Technical Expertise

1. Experience in a front office medical function is required.
2. Experience with maintaining confidential information is required.
3. Experience working with all levels within an organization is required.
4. Experience in healthcare is preferred.
5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic Medical Record software and scheduling software is preferred.

Education and Experience

1. Education: High school diploma or equivalent is required; Associate's degree is preferred.
2. Certification: None.
3. Years of relevant experience: 3 to 5 years is preferred.
4. Years of experience supervising: None.

Full Time

FTE: 1.000000

Status: Onsite