Supervisor of Dining Operations - Grand Arbor

Vivie; Alexandria (MN); Sur place; USD 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive pay with employer-matched

Comprehensive health and wellbeing

Generous PTO and holidays

Scholarships, training and development

Pay-on-demand and retirement benefits

Résumé du poste

Vivie is seeking a Supervisor of Dining Operations to lead the Server team, oversee scheduling, and coach staff to reflect Vivie’s hospitality values in a fast-paced dining setting for residents and guests.

You will ensure an exceptional resident and guest experience, manage cleanliness and readiness of dining spaces, and serve as the communication bridge between kitchen and dining room. This hourly, non-exempt role includes supervisory responsibilities and a competitive benefits package.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in a fast-paced restaurant or senior dining/healthcare food service.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, residents, and visitors.

Responsabilités

• Lead and schedule Server team; provide mentorship and performance coaching.
• Ensure exceptional resident and guest experience; supervise service quality and resolve issues.
• Maintain high standards of cleanliness; oversee dining spaces and prep areas.
• Serve as a communication bridge between kitchen and servers; relay dietary changes and feedback.
• Other duties as assigned; supervisory responsibilities are included.

Connaissances

Team leadership

Scheduling

Hiring and onboarding

Customer service

Description du poste

Schedule: Full Time | 80 hours/pay period | 10:30 a.m. to 7 p.m. | Monday-Friday

Pay Range: $21 - $24/hour (non-exempt), based on experience, qualifications, and location. This position includes a $1,000 sign-on bonus!

Why You’ll Love Working at Vivie

• Competitive pay with employer-matched retirement and pay-on-demand
• Comprehensive health and wellbeing benefits
• Generous PTO and paid holidays
• Career growth with scholarships, training, and professional development
• Work-life benefits and modern technology that make your day easier

As a Supervisor of Dining Operations, you’ll guide our restaurant servers in delivering a consistent, welcoming, and high-quality experience for residents and guests. Working closely with the Manager of Culinary Services, you’ll ensure smooth operations, lead with warmth and professionalism, and set a high standard for hospitality and service across every meal.

As a Supervisor Of Dining Operations, You Will

• Lead & Support Servers - Provide day-to-day supervision, mentorship, and scheduling for the Server team. Support hiring, onboarding, and performance coaching to build a strong, engaged team that reflects Vivie’s hospitality values.
• Ensure Exceptional Resident & Guest Experience - Create a welcoming dining atmosphere by overseeing customer service from greeting to table clearing. Step in during busy meal times to ensure prompt and courteous service, and quickly resolve any service issues that arise.
• Maintain High Standards of Cleanliness - Oversee the cleanliness and readiness of dining rooms and adjacent kitchen areas. Ensure all pre- and post-service duties are executed to standard, and that dining spaces remain safe, pleasant, and well-organized.
• Serve as a Communication Bridge - Act as the liaison between kitchen staff and servers to support smooth food service operations. Communicate dietary changes, menu details, and resident feedback to ensure alignment across teams.
• Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This Job Also Requires

• High school diploma or equivalent.
• 3+ years of experience in a fast-paced restaurant or senior dining/healthcare food service.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, residents, and visitors.

Additional Details

• Employment Type: Hourly, Non-Exempt
• Department: Culinary
• Travel Requirements: No
• This role does include supervisory responsibilities.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.