Supervisor of Clinical Services (LPN/RN)

Encompass Medical Group; Lee's Summit, Northern (MO, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

Medical benefits

Dental benefits

Vision benefits

Life insurance

Long-term disability

Job summary

Encompass Medical Group in Lee's Summit, MO is seeking a Supervisor of Clinical Services (LPN/RN) to support the Office Manager with administrative duties and staff coordination in our Lee's Summit clinic.

The role requires an RN or LPN license, with prior medical office or clinical supervisory experience preferred. The position is full-time and on-site, with responsibilities spanning payroll support, staff training, patient assistance, and emergency response within the Kansas City metro clinics.

Qualifications

• RN/LPN license required.
• Experience in medical administration preferred.
• Experience in a clinical setting preferred.

Responsibilities

• Maintains confidentiality of all medical and administrative information.
• Assists Office Manager with collecting and compiling information for monthly reports.
• Attends meetings as needed.
• Assists with payroll information in the absence of the Office Manager.
• Investigates patient complaints in the absence of the Office Manager and reports to the Office Manager.
• Manages medical equipment supply ordering and maintenance.
• Acts as a resource for clinic staff.
• Provides information and assistance to patients.
• Disseminates information per the Office Manager.
• Conducts in-services and remedial training.
• Responds to clinic emergencies and assists with transport.
• Provides feedback on staff performance.

Skills

Administrative relations

Microsoft Office

Oral and written communication

Task prioritization

Organization skills

Education

RN/LPN license required

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Access

Job description

Supervisor of Clinical Services (LPN/RN)

40 hrs/wk Lee's Summit, MO, US

11 days ago Requisition ID: 1869

Encompass Medical Group is a primary care provider group and is dedicated to only the highest standards of healthcare excellence as exemplified in all five of our offices located throughout the Kansas City metro area.

Encompass Medical Group is currently recruiting for a Supervisor of Clinic Services position within our Lee's Summit office. This is a full time position. This position is responsible for the administrative support and management assistance for the Office Manager as well as for the organizational support for the staff members within the clinic.

Position Summary:

Assists the Office Manager and associates with administrative support for the office. Acts as a liaison between the staff, patients, outside affiliated facilities, and vendors.

Position Accountabilities:

• Maintains confidentiality of all medical and administrative information.
• Assists the Office Manager with collecting and compiling of information for monthly reports.
• Attends meetings, as needed.
• Assists with compiling and recording payroll information to include updating employee time accruals in the absence of the Office Manager.
• Begins initial investigation into patient complaints in the absence of the Office Manager, and reports directly to Office Manager.
• Responsible for medical equipment supply ordering and periodic maintenance in the office.
• Acts as a resource person for all office employees.
• Provides information and assistance to patients as needed.
• Disseminates appropriate information throughout the center as directed by the Office Manager.
• Conducts medical in-services and remedial training as needed.
• Attends to clinic emergencies and assists with transport as needed.
• Provides feedback to the Office Manager on quality of clinical staff performance.

Performs other duties as assigned or requested.

Job Specifications:

Minimum Education

• RN/LPN license required

Minimum Experience

• Previous management experience in the medical field preferred
• Previous experience working in a clinical environment preferred

Skills – Administrative

• Ability to establish and maintain effective working relationships with administrative personnel, peers, and patients
• Excellent computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, and Access
• Effective oral and written communication skills
• Ability to prioritize multiple tasks and meet deadlines
• Superior organizational skills

Skills – Machine

• Computer
• Copy machine
• Fax Machine
• EKG
• Spirometry
• Nerve Conduction
• Other medical machinery, as needed

Working Conditions/Physical Demands:

• May be required to travel to other offices within the Kansas City metro
• Job duties require standing or walking 50%, sitting 50%
• Requires some lifting, stooping, and walking
• Minimal exposure of chemicals, body fluids, or bloodborne pathogens

Encompass Medical Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, creed, color, sex, sexual orientation, age, marital status, physical or mental disability, religion, national origin, military service, or any other protected category. We initiate and promote equal employment opportunities.

We offer a very competitive salary, PTO, and generous benefit plans, including medical, dental, vision, life, and long-term disability coverage, and a 401(k) plan. Drug screen and background check required. Compensation commensurate with education, professional experience, and required credentials.