Clinical Operations Supervisor

Encompass Medical Group; Missouri; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

Encompass Medical Group in Kansas City, MO is seeking a Supervisor of Clinical Services to support the Office Manager and lead clinic staff at the Wornall office. The role is full-time and focuses on administrative supervision, staff coordination, and ensuring efficient daily operations.

Responsibilities include handling confidential information, payroll data, coordinating training, ordering medical equipment, and serving as a liaison between patients, staff and external facilities.

Qualifications

• RN/LPN license required.
• Excellent computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, and Access.
• Ability to establish and maintain effective working relationships with administrative personnel, peers, and patients.
• Effective oral and written communication skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Superior organizational skills.

Responsibilities

• Maintains confidentiality of all medical and administrative information.
• Assists the Office Manager with collecting and compiling information for monthly reports.
• Attends meetings, as needed.
• Assists with compiling and recording payroll information to include updating employee time accruals in the absence of the Office Manager.
• Begins initial investigation into patient complaints in the absence of the Office Manager, and reports directly to Office Manager.
• Responsible for medical equipment supply ordering and periodic maintenance in the office.
• Acts as a resource person for all office employees.
• Provides information and assistance to patients as needed.
• Disseminates appropriate information throughout the center as directed by the Office Manager.
• Conducts medical in-services and remedial training as needed.
• Attends to clinic emergencies and assists with transport as needed.
• Provides feedback to the Office Manager on quality of clinical staff performance.
• Performs other duties as assigned or requested.

Education

RN/LPN license

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Access

Job description

Encompass Medical Group in Kansas City, MO is seeking a Supervisor of Clinical Services to support the Office Manager and lead clinic staff at the Wornall office. The role is full-time and focuses on administrative supervision, staff coordination, and ensuring efficient daily operations.

Responsibilities include handling confidential information, payroll data, coordinating training, ordering medical equipment, and serving as a liaison between patients, staff and external facilities.