Supervisor, Installation

Interior Specialists, Inc

Sacramento (CA)

On-site

USD 75,000 - 78,000

Full time

5 days ago
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Benefits offered by this job

Medical, dental, and vision coverage
401(k) with company match
Short- and long-term disability
Life insurance
Flexible time off
8 paid holidays
Additional leave benefits
Weight loss program (optional)
Pet insurance (optional)

Job summary

Interior Logic Group is seeking an Installation Supervisor to schedule and manage field installations, ensuring quality, timely completion, and customer service. The role collaborates with Field Managers and reports on field operations to meet installation expectations.

Ideal candidates have 1–3 years in installation or related trades, a valid driver’s license, and the ability to follow defined scheduling guidelines. Associate degree or trade certification is preferred.

Qualifications

  • High school diploma or GED equivalent.
  • 1–3 years of experience in installation, field services, or construction trades, including coordinating or directing others.
  • Valid driver’s license with an acceptable driving record.
  • Ability to follow scheduling/assignment guidelines for a defined contractor group or territory.

Responsibilities

  • Maintains workforce to support volume and skills required through effective recruitment practices.
  • Monitors and balances installation contractor workforce per company standards.
  • Provides feedback to installers on outcomes vs. standards and holds them accountable.
  • Maintains relationships while enforcing installation standards and expectations.
  • Communicates challenges, changes, and expectations with installers.
  • Ensures contractors adhere to compliance standards and notifies of upcoming changes.
  • Provides guidance to address product challenges and installation requirements.
  • Instructs and directs install crews and subcontractors to meet expectations.
  • Ensures work orders reflect services and materials used per guidelines.
  • Assigns optimal labor based on geography, capabilities, and capacities for on-time installations.
  • Maintains daily status updates with installers and assists in issue resolution.
  • Ensures crews follow required safety practices.

Skills

Communication
Follow-Through
Organization
Problem Solving
Technical Proficiency
Customer Focus

Education

High school diploma or GED
Associate degree or trade/technical certification

Tools

Microsoft Office
Scheduling/work order systems
Work order software

Job description

Installation Supervisor Summary

The primary responsibility of the Installation Supervisor is to schedule and manage all installations in the field. Responsibilities include making sure all installation quality expectations are met, timely completions, and prompt customer service. The Installation Supervisor works closely with Field Managers and reports on field operations to ensure expectations are met across all installation activity.

Essential Functions
  • Workforce Management & Development

    Maintains workforce to support volume and skills required of customer requests through effective recruitment practices.

    Monitors and ensures installation contractor workforce is balanced according to company standards and guidelines.

    Provides feedback to installers regarding installation outcomes vs. company standards.

    Provides feedback and holds installers accountable for installation standards while maintaining strong relationships.

    Regularly communicates challenges, changes, and expectations with installers.

  • Compliance Oversight

    Ensures all contractors adhere to compliance standards.

    Notifies installers of upcoming changes or requirements needed to maintain compliance and follows up to satisfy requirements in a timely manner.

  • Project & Technical Guidance

    Assesses special projects and provides sound guidance to ensure product challenges and installation requirements are addressed upfront for a successful install.

    Responsible for providing instruction and direction to each install crew and subcontractors to ensure all expectations are met on a regular basis.

  • Work Order & Documentation Management

    Ensures work orders are efficiently processed and accurately reflect type and quantity of services and materials used according to company standards and guidelines.

  • Labor Assignment & Scheduling

    Responsible for understanding installation contractor capacities and capabilities to be able to assign the optimum labor to jobs.

    Assigns installation contractors to jobs and provides all required work order and installation instructions to ensure accurate and complete installations.

    Looks for optimal labor assignment based on geography of work, capabilities, and capacities to deliver on-time installations.

  • Job Status Monitoring & Issue Resolution

    Maintains daily and ongoing communication and feedback with installation contractors to obtain overall status of jobs, ensure completion on time, and assist with issue resolution.

  • Health & Safety

    Ensures crews follow required safety practices on assigned jobs.

Education & Experience Required

High school diploma or GED equivalent.

1–3 years of experience in installation, field services, or construction trades, including some experience coordinating or directing the work of others.

Valid driver's license with an acceptable driving record.

Ability to follow established scheduling and assignment guidelines for a defined group of contractors or a specific territory.

Preferred

Associate degree or relevant trade/technical certification.

Prior experience using a scheduling, dispatch, or work order system.

Skills & Competencies
  • Communication: Clear, professional verbal and written communication with contractors, customers, and the Installation Manager.
  • Follow-Through: Reliable in confirming assignments, deadlines, and compliance items are completed as directed.
  • Organization: Able to manage a daily schedule and job load for an assigned group of contractors without significant backlog.
  • Basic Problem-Solving: Able to resolve routine, on-site issues directly; recognizes when an issue requires escalation.
  • Technical Proficiency: Proficient in Microsoft Office Suite; able to use company scheduling and work order systems.
  • Customer Focus: Professional and courteous in all customer- and resident-facing interactions.
Work Environment & Physical Requirements

Ability to sit, stand, and operate office/mobile equipment for extended periods.

Must be able to lift materials or equipment occasionally and work in varied environmental conditions.

Pay range

Pay range: $75-$78K plus benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

Benefits
  • Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health 401(k) with company match, short- and long‑term disability, life insurance, and access to a Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most.
  • Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance.
Company Culture

People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities.

We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well‑being.

For more information about Interior Logic Group, visit www.interiorlogicgroup.com.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

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