SUPERVISOR I

Caltrans; California (MO); On-site; USD 80,000 - 99,000; Full time

Job summary

Caltrans in Sacramento County is seeking an Administrative Support & EDMS Branch Chief to lead the day-to-day operations of the department's two web-based EDMS. The role includes managing the Document Retrieval System and the statewide Design EDMS, and supervising the EDMS Help Desk staff to ensure reliable service.

The incumbent will drive accessibility and ADA compliance for posted documents, coordinate statewide deployment, and mentor a technical and administrative team to meet operational

Qualifications

• SOQ Content Requirements: Digital Systems & EDMS Adaptability – describe how you learned and supported a new or existing information system; explain how you supported end users or documented workflows.
• Problem Solving & Issue Resolution – provide an example of a difficult situation and how you resolved it by identifying the root cause and implementing a long term solution.
• Quality, Accuracy & Compliance – explain how you ensured accuracy, consistency, or compliance through administrative processes.
• Training, User Support & Change Management – describe how you supported staff through change, including how you communicated the message and whether it was successful.
• Supervising Mixed Technical and Administrative Staff – describe your experience overseeing teams with varied responsibilities.

Responsibilities

• Oversee day-to-day operations of the Department's two web-based, statewide EDMS systems (DRS and Design EDMS).
• Direct the EDMS Help Support Desk and supervise staff delivering customer satisfaction to users.
• Ensure accessibility and ADA compliance for Microsoft Office and Adobe PDF documents destined for external web pages.

Job description

Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #:

JC-531220

Position #(s):

913-250-4800-xxx

Working Title:

Administrative Support & EDMS Branch Chief

Classification:

SUPERVISOR I

$7,172.00 - $8,910.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

California Department of Transportation

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website: www.dot.ca.gov

Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Job Description And Duties

Under the general direction and general guidance of the Office Chief (a Staff Services Manager II) of the Office of Strategic Information & Business Management (SIBM) of the Division of Design (DOD), the incumbent oversees the day-to-day operations of the Department's two web-based, statewide and centralized electronic document management systems known as the Document Retrieval System (DRS) and the Design EDMS that provide document storage and archiving capabilities for all 12 Districts, the Project Delivery Program, and various HQ Divisions. The incumbent also oversees an associated EDMS Help Support Desk and supervises the technical, administrative and development services staff providing continued customer satisfaction to users. The incumbent and Document Management & Support Unit staff are critically involved with the statewide enhancement build-out of Design EDMS to make it more user-friendly and efficient for statewide deployment to the remaining 5 out of 12 Districts in the near future. The incumbent is also responsible for scanning efforts to convert hard copies of existing HQ DOD documents from paper to digital form. In addition, the incumbent directs the DOD efforts to ensure that all Microsoft Office and Adobe PDF documents that are destined to be posted on the DOD external web pages are accessible to viewers and compliant to American with Disabilities Act (ADA) accessibility standards.

PARF 53-27-0001/ JC-531220

Eligibility for hire may be determined by your score on the Supervisor I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

You will find additional information about the job in the Duty Statement .

Special Requirements

• Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
• Statement of Qualifications (SOQ) is required.Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process.

Formatting Requirements

• Maximum two (2) pages
• Use Calibri 12-point font
• Submit as a single PDF titled: “SOQ – ” on both pages

SOQ Content Requirements

• Digital Systems & EDMS Adaptability – Describe how you learned and supported a new or existing information system. Explain how you supported end users or documented workflows.
• Problem Solving & Issue Resolution – Provide an example of a difficult situation and how you resolved it by identifying the root cause and implementing a long term solution.
• Quality, Accuracy & Compliance – Explain how you have ensured accuracy, consistency, or compliance through administrative processes.
• Training, User Support & Change Management – Describe how you supported staff through change, including how you communicated the message and whether it was successful. What did you learn from the experience.
• Supervising Mixed Technical and Administrative Staff – Describe your experience overseeing teams with varied responsibilities.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org .Please redact birthdates and social security numbers