Supervisor, Housekeeping

Alisal Properties; Solvang (CA); On-site; USD 27,844 - 39,657; Full time

Benefits offered by this job

Free meals

Health benefits (Medical, Dental, Vision, Life)

401(k) with employer match

Job summary

Alisal Properties located in Solvang, CA, is seeking a Supervisor to lead our housekeeping team. The role involves assisting the Executive Housekeeper, supervising a team of 20-30 employees, and ensuring high cleanliness standards for guest units and public areas.

We require prior supervisory experience, preferably in hospitality, and bilingual skills in English and Spanish. The position offers a competitive pay of $24.50 per hour along with health benefits and discounts for Ranch facilities.

Qualifications

• Prior supervisory experience in housekeeping or hospitality, hotel/resort preferred.
• Bilingual (English and Spanish) highly desired.
• Computer literate (Host, Outlook, Microsoft, Excel).
• Ability to lift, push, and pull minimum 50 lbs.

Responsibilities

• Assist Executive Housekeeper in directing housekeeping program.
• Supervise 20-30 employees and ensure cleanliness standards.
• Train and coach staff to performance standards.
• Monitor room status and communicate with teams about readiness.
• Identify maintenance concerns and submit work orders.

Skills

Supervisory experience in housekeeping or hospitality

Bilingual (English and Spanish)

Working knowledge of CA labor laws

Computer literacy

Attention to detail

Tools

Microsoft Excel

Outlook

Job description

Job Details

Job Location: Solvang, CA 93463

Position Type: Full Time

Salary Range: $24.50 - $24.50 Hourly

Alisal, a luxury 10,500 private acre working Ranch and Resort in the heart of Santa Barbara Wine Country is seeking an experienced and service-oriented Supervisor to join our Housekeeping Team.

Responsibilities

This full-time position is responsible for assisting the Executive Housekeeper in directing the housekeeping program at Alisal to ensure all guest units and public areas are kept in a clean, orderly, and attractive condition at all times.

Supervising 20-30 employees depending on business levels at any given time and completing the following essential duties:

• Inspecting guest rooms and public spaces to verify cleanliness, maintenance standards, and brand expectations are consistently met.
• Training, coaching, and holding employees accountable to performance standards, providing real-time feedback and collaborating with Executive Housekeeper to document performance as needed.
• Monitoring room status and communicating effectively with Front Office and Facilities teams regarding readiness, priorities, and service issues.
• Identifying maintenance/safety concerns or hazards, submitting work orders through designated property ticketing system, and following up to ensure timely resolution.
• Coordinating staffing, scheduling support, and maintaining productivity standards.
• Assisting with inventory duties and recording and tracking lost and found articles.
• Proactively establishing departmental safety procedures, monitoring proper chemical usage, and enforcing compliance with all department/company protocols.
• Completing any other duties as required and assigned and fulfilling administrative office and clerical work to promote the successful operation of the department.

Qualifications

• Prior supervisory experience in housekeeping or hospitality, hotel/resort a plus.
• Bilingual (English and Spanish) highly desired to effectively communicate with staff that only speaks Spanish.
• Working knowledge and familiarity with CA labor laws.
• Computer literate (Host, Outlook, Microsoft, Excel).
• Desire to establish outstanding, authentic, and memorable interactions with internal and external guests.
• Integrity, dependability, and adaptability.
• Skilled at multi-tasking, heightened attention to detail, speed, accuracy, and organization.
• Commitment to confidentiality.
• Ability to lift, push, and pull minimum 50 lbs.
• Able to work on site and to stand, sit, walk, and move continuously for duration of shift.
• Ability to work indoors, occasionally outdoors and in varying temperatures.

Requirements

• Must be able to present proof of identity and legal right to work in the United States post offer, pre-employment.
• Conditional offer subject to criminal background check.
• Open availability to accommodate varied schedules as well as being able to work on weekends and holidays.

Pay and Benefits

• Position pay starts at $24.50 per hour.
• Free meals.
• Exceptional perks and discounts for use of Ranch services and facilities.
• Health benefits (Medical, Dental, Vision, Life, and Long-Term Disability Plans); 401(k) with employer match, subject to eligibility requirements.

To apply, please visit Alisalranch.com