Bellperson

Alisal Properties; Solvang (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Alisal Properties at Alisal Ranch in Solvang, CA is seeking a guest-focused Bellperson for a full-time, on-site role. You will greet guests, escort them to accommodations, and explain Ranch amenities to ensure a superior guest experience.

The position requires luggage handling, responding to guest requests, and arranging transportation. A valid CA driver’s license is needed, and candidates must be able to lift up to 50 lbs and work outdoors in varying temperatures.

Qualifications

• Experience in hospitality or guest services is preferred.
• Strong guest service with ability to create memorable interactions.
• Ability to multi-task with high attention to detail.
• Willingness to lift, push and pull up to 50 lbs.
• Must be on-site and able to stand, walk, and move for long shifts.
• CA Driver's license and right to work in the US.

Responsibilities

• Greet and escort guests to their accommodations.
• Instruct guests on Ranch offerings, room features, amenities and services.
• Handle luggage transfer, organization and storage for guests and groups.
• Respond to guest requests and arrange transportation as needed.
• Provide a warm farewell to guests at departure.

Skills

Hospitality experience

Guest service

Multi-tasking

Attention to detail

Luggage handling

Physical stamina

On-site availability

Job description

Job Details: Job Location: Alisal Ranch - SOLVANG, CA, Position Type: Full Time, Salary Range: $18.10 - $18.18 Hourly, Alisal, a luxury 10,500 private acre working Ranch and Resort in the heart of Santa Barbara Wine Country is seeking an experienced and service-oriented Bellperson to join our team.

This full-time role entails greeting and escorting arriving guests to their accommodations, instructing guests on Ranch offerings, guest room features, hotel amenities and other pertinent and relevant material. Impeccable service while transferring, organizing and storing luggage for Ranch guests and group customers. Attending to and responding to guest requests (ice, room moves, itinerary requests, lobby and front door, handling guest transportation requests). Similarly, ensuring departing customers experience a fond farewell with the same dedication to excellence they received at arrival time.

QUALIFICATIONS

• Prior hospitality experience a plus.
• Desire to establish outstanding, authentic, and memorable interactions with internal and external guests.
• Integrity, dependability, and adaptability.
• Skilled at multi-tasking, heightened attention to detail, speed, accuracy, and organization.
• Commitment to confidentiality.
• Ability to lift, push, and pull minimum 50 lbs.
• Able to work on site and to stand, sit, walk, and move continuously for duration of shift.
• Ability to work outside, indoors, in varying temperatures.

REQUIREMENTS

• Must be able to present proof of identity and legal right to work in the United States post offer, pre-employment.
• Must have current and valid CA Driver's License and be at least 21yrs of age for operating company vehicles and be authorized under fleet insurance.
• Conditional offer subject to criminal background check and DMV record review.
• Open availability to accommodate varying schedules as well as able to work on weekends and holidays.

PAY AND BENEFITS

• Position pay ranges from $23-$31 per hour ($18.10/hr. base plus service charge).
• Free meals.
• Exceptional perks and discounts for use of Ranch services and facilities.
• Health benefits (Medical, Dental, Vision, Life, and Long-Term Disability Plans); 401(k) with employer match, subject to eligibility requirements.