Supervisor Housekeeping

Town & Country Resort; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Responsibilities include supervising daily procedures, preparing assignment sheets, inspecting guest rooms and public areas, and supporting staff to maintain cleanliness and service excellence. Fluency in English is required for effective communication.

Qualifications

• Knowledge of proper cleaning techniques, chemical handling and use of equipment.
• Fluency in English, verbal and written.
• Ability to perform training and supervise staff with attention to detail, speed, and accuracy.
• Ability to input and access information in the property management system.

Responsibilities

• Supervise housekeeping staff to ensure standards are met.
• Inspect guest rooms, corridors, public areas and service areas; prepare and review priorities.
• Assist staff to ensure optimum cleanliness and service standards for guests.
• Ensure compliance with departmental policies and procedures.

Skills

Fluency in English

Attention to detail

Math skills

Job description

Overview

You will supervise, train, and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. You will assist where necessary to ensure optimum service to guests. Starting Rate $23 -$25 #TownandCountry

Responsibilities

Supervise staff in the performance of all daily procedures to ensure they are performed to standards. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Prepare and distribute assignment sheets to assigned staff and review priorities. Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom. and storage area. Inspect public areas/bathrooms, restaurants, spa, pool area, offices, and service areas after being cleaned by respective personnel, using designated checklists. Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.

Qualifications

Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment. Fluency in English both verbal and written. Provide legible communication. Compute mathematical calculations. Ability to perform job functions with attention to detail, speed, and accuracy. Ability to maintain confidentiality of guest information and pertinent hotel data. Ability to ascertain departmental training needs and provide such training. Ability to direct performance of staff and follow up with corrections when needed. Ability to input and access information in the property management system/computers.