Housekeeping Supervisor/Inspector

Tandem Hospitality Group, LLC; Baton Rouge (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

Tandem Hospitality Group, LLC is seeking a supervisor for Housekeeping to oversee staff performance, training, and inspections, ensuring all procedures meet established standards and guest needs are met.

The role focuses on supervising daily tasks, enforcing policies, and maintaining high cleanliness and service levels across guest rooms and public areas.

Qualifications

• Prior housekeeping experience required.
• Excellent customer service skills.

Responsibilities

• Supervise staff in daily housekeeping procedures to ensure standards are met.
• Maintain knowledge of departmental policies and service procedures.
• Prepare and distribute assignment sheets; review priorities.
• Inspect guest rooms, corridors, public areas, and service areas for cleanliness and standards.
• Assist staff to ensure optimum cleanliness and guest service.
• Apply proper cleaning techniques, chemical handling, and equipment use.
• Input and access information in the property management system.

Job description

Job Description

This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Job Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are completed to standard
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Prepare and distribute assignment sheets to assigned staff and review priorities
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
• Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
• Knowledge of proper cleaning techniques and chemical handling, and use of equipment
• Computer mathematical calculations
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to maintain confidentiality of guest information and pertinent hotel data
• Ability to ascertain departmental training needs and provide such training
• Ability to direct performance of staff and follow up with corrections when needed
• Ability to input and access information in the property management system/computers

Job Requirements

• Prior housekeeping experience
• Excellent customer service skills
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Source: Tandem Hospitality Group