Supervisor Housekeeping

CoralTree Hospitality; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality company seeks a Housekeeping Supervisor for the Magnolia Houston Hotel. The role involves supervising staff, ensuring compliance with cleaning standards, and training team members. Ideal candidates will be bilingual and detail-oriented, with a focus on guest satisfaction.

Qualifications

• Knowledge of proper cleaning techniques and chemical handling.
• Ability to ascertain departmental training needs.

Responsibilities

• Supervise staff to ensure daily procedures meet standards.
• Inspect guest rooms and public areas for cleanliness.

Skills

Bilingual in English and Spanish

Attention to detail

Mathematical calculations

Job description

Overview

This position will supervise, train, and inspect the performance of assigned Magnolia Houston Hotel Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are performed to standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom. and storage area.
• Inspect public areas/bathrooms, restaurants, spa, pool area, offices, and service areas after being cleaned by respective personnel, using designated checklists.
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.

Qualifications

• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
• Bilingual in English and Spanish both verbal and non-verbal. Provide legible communication.
• Compute mathematical calculations. Ability to perform job functions with attention to detail, speed, and accuracy. Ability to maintain confidentiality of guest information and pertinent hotel data.
• Ability to ascertain departmental training needs and provide such training.
• Ability to direct performance of staff and follow up with corrections when needed.
• Ability to input and access information in the property management system/computers.
• Must be able to work weeekends, evenings, and Holidays #Magnolia