Housekeeping Supervisor

Hyatt Place Houston Sugar Land; Sugar Land (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hotel in Sugar Land is seeking a Housekeeping Supervisor to oversee housekeeping staff, ensuring exceptional guest service and adherence to sustainability standards. This role involves training staff, managing schedules, and maintaining high guest satisfaction. Join a team that values excellence and offers growth opportunities.

Benefits

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Supervise housekeeping staff ensuring service and sustainability standards.
• Train, schedule, coach and support associates.
• Monitor guest service scores to drive improvement.

Skills

Supervisory Responsibility

Housekeeping Experience

Education

High School Diploma

Job description

Join to apply for the Housekeeping Supervisor role at Hyatt Place Houston Sugar Land

Opportunity: Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus

• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees).
• Train staff to clean rooms efficiently according to established standards or partner with external vendors for training.
• Monitor guest service scores to drive improvement and higher guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• Assist with cleaning rooms when needed.
• Address associate performance and behavior concerns directly or through vendors.
• Supervise laundry employees, if applicable.
• Prepare work schedules based on occupancy to ensure proper staffing.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

HHM Benefits And Perks

• Competitive wages for full-time and part-time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It