Supervisor, Gateway Air Export

Jobtailor; Grapevine (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a dedicated Air Export Supervisor in Grapevine, TX to lead a team of coordinators and oversee the end-to-end export process. You will ensure regulatory compliance, accurate documentation, and timely communication with customers and carriers.

The role emphasizes strong leadership, problem-solving, and a focus on service quality. Proficiency in MS Office and familiarity with TMS/ERP systems are required, with English fluency a must.

Qualifications

• Bachelor's degree in transportation, logistics, international business, or a related field preferred.
• Equivalent experience in transportation and logistics may be considered.
• Strong knowledge of air export operations, documentation, and regulations.
• Excellent verbal and written communication skills.
• Strong problem-solving and analytical skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel, Word, Outlook) required.
• Familiarity with TMS/ERP systems preferred.
• Fluent in English, both oral and written.
• Master's degree preferred.
• Professional certification in logistics or supply chain management preferred.
• Experience in project management or process improvement preferred.
• Familiarity with CargoWise or Cargospot preferred.

Responsibilities

• Supervise and coordinate a team of air export coordinators.
• Monitor and manage the flow of export shipments.
• Ensure shipments comply with customer requirements and company policies.
• Communicate with customers, carriers, and other stakeholders.
• Resolve shipment delays, damages, and customs clearance problems.
• Ensure accurate export documents and related paperwork.
• Provide excellent customer service and meet or exceed expectations.
• Ensure compliance with customs regulations, export controls, and hazardous materials rules.
• Participate in process improvement initiatives to increase efficiency and service quality.
• Handle hiring, training, and performance management for air export coordinators.

Skills

Air export operations

Team supervision

Problem-solving

Attention to detail

Verbal communication

Written communication

Customer service

Deadline driven

Education

Bachelor's degree in transportation, logistics, international business, or related field

Master's degree in transportation, logistics, international business, or related field

Tools

MS Office (Excel, Word, Outlook)

TMS / ERP systems

CargoWise / Cargospot

Job description

• Supervise and coordinate a team of air export coordinators
• Monitor and manage the flow of export shipments
• Ensure shipments comply with customer requirements and company policies
• Communicate with customers, carriers, and other stakeholders
• Resolve shipment delays, damages, and customs clearance problems
• Ensure accurate and complete air waybills, commercial invoices, and other export documents
• Provide excellent customer service and meet or exceed customer expectations
• Ensure compliance with customs regulations, export controls, and hazardous materials regulations
• Participate in process improvement initiatives to increase efficiency and service quality
• Handle hiring, training, and performance management for air export coordinators

Requirements

• Bachelor's degree in transportation, logistics, international business, or a related field is preferred
• Equivalent experience in the transportation and logistics industry may be considered
• Strong knowledge of air export operations, documentation, and regulations
• Excellent verbal and written communication skills
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office, including Excel, Word, and Outlook, required
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems preferred
• Fluent in English, oral and written
• Master's degree in transportation, logistics, international business, or a related field preferred
• Professional certification in logistics or supply chain management, such as CLP or CSCP preferred
• Experience in project management or process improvement initiatives preferred
• Familiarity with CargoWise or Cargospot preferred

Core Competencies

Demonstrates strong knowledge of air export operations, compliance with customs regulations, and proficiency in documentation processes. Capable of leading a team, enhancing service quality, and effectively communicating with stakeholders.

Highest-signal resume keywords

• Air Export Operations
• Customs Regulations Compliance
• Team Supervision
• Process Improvement
• Logistics Certification

ATS Optimization Keywords

Hard Skills

• Export Documentation
• Problem-Solving
• Analytical Skills
• Attention to Detail
• Project Management

Soft Skills

• Verbal Communication
• Written Communication
• Customer Service
• Ability to Work Under Pressure

Certifications & Qualifications

• CLP
• CSCP

Industry Keywords

• Transportation
• Logistics
• International Business
• Export Controls
• Hazardous Materials Regulations

Tools & Technologies

• Microsoft Office
• Transportation Management Systems
• Enterprise Resource Planning Systems
• CargoWise
• Cargospot