Supervisor, EMR Remote Operations - Global Operations

Lensa; Cheyenne (WY); Remote; USD 57,000 - 60,000; Full time

Job summary

A leading company is seeking a Global Operations Supervisor to manage client services and oversee health information operations. The role involves training, compliance, and project management, requiring travel to India. Ideal candidates will have strong leadership skills and health information experience.

Qualifications

• 2+ years of health information experience preferred.
• Strong project management and communication skills.

Responsibilities

• Serve as a knowledge expert for global partners.
• Lead training for global associates.
• Ensure compliance with HIPAA and other regulations.

Skills

Project Management

Communication

Attention to Detail

Leadership

Education

High School Diploma or GED

Job description

Supervisor, EMR Remote Operations - Global Operations

Apply now! Be among the first 25 applicants for this exciting opportunity.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Datavant, is seeking professionals. Apply via Lensa today!

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and healthcare providers.

By joining Datavant, you become part of a high-performing, values-driven team. Together, we aim to tackle complex healthcare problems with innovative, technology-driven solutions. Our diverse team brings a wealth of professional, educational, and life experiences to realize our bold healthcare vision.

Role Overview

The Global Operations Supervisor is responsible for client/customer service and acts as a knowledge expert for the global Health Information Services (HIS) staff. The role emphasizes global operations management, staff training, and ensuring compliance with established guidelines. Additionally, the supervisor may assist leadership with departmental projects and supports the Global Health Information Operations Manager. Responsibilities include maintaining workflow, managing escalations, and ensuring productivity of the global HIS team.

This position requires travel to India for at least two weeks per quarter.

Key Responsibilities

• Serve as a knowledge expert for global partners
• Lead training for global associates
• Generate reports for partners, management, and clients
• Oversee Quality Assurance processes
• Lead recruiting, hiring, and onboarding of staff
• Develop and manage workflow for various clients
• Update Standard Operating Procedures in collaboration with global partners
• Report issues, opportunities, or challenges to senior leadership
• Manage multiple projects effectively
• Communicate work progress and site issues to management
• Build relationships with cross-functional teams
• Develop Corrective Action Plans and staff development initiatives
• Participate in projects and committees to enhance operations
• Maintain confidentiality and security of sensitive information
• Ensure compliance with HIPAA and other regulations
• Perform tasks as directed by the Health Information Operations Manager

Qualifications

• High School Diploma or GED; 2+ years of health information experience preferred
• Willingness to travel internationally
• Strong project management and communication skills
• Attention to detail and compliance-oriented mindset
• Ability to work independently and manage multiple priorities
• Effective delegation and leadership skills

Additional Information

We are committed to diversity and equal employment opportunity. The estimated total cash compensation range is $57,000—$60,000 USD. This role does not qualify for sponsorship. Additional requirements include health screenings and vaccinations as per client policies.