Supervisor Customer Inquiry & Response

Children's Diagnostic & Treatment Center (CDTC); Fort Lauderdale (FL); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Broward Health Corporate ISC is seeking a supervisor to oversee personnel handling complaints, inquiries, and special requests from customers, guarantors, and related parties. The role involves processing adjustments and leading revenue recovery efforts, while coordinating telephone contact to ensure high-quality customer service using our support systems.

Education required includes an Associate degree and at least three years of relevant experience.

Competenze

• Associate degree is required.
• Three years of experience required.
• Bonus Exclusions may apply in accordance with policy HR-004-026

Mansioni

• Supervises personnel engaged in investigating and processing complaints, inquiries, and special requests from customers, guarantors, and related parties.
• Processes adjustments and handles revenue recovery activities.
• Coordinates telephone contact with customers and groups to ensure quality customer service using applicable support systems.

Formazione

Associate degree

Descrizione del lavoro

Broward Health Corporate ISC

Shift: Shift 1

FTE: 1.000000

Summary:
Supervises personnel engaged in investigating and processing complaints inquiries and special requests from customers guarantors and related parties. Processes adjustments and handles revenue recovery activities. Coordinates telephone contact with customers and groups to ensure quality customer service effectively using applicable support systems.

Education:

* Associate

Experience:

* Three Years

*Bonus Exclusions may apply in accordance with policy HR-004-026

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race color national origin gender gender identity or gender expression pregnancy sexual orientation religion age disability military status genetic information or any other characteristic protected under applicable federal or state law.

At Broward Health the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.