Supervisor-Community Outreach

Presbyterian Healthcare Services; Albuquerque (NM); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization is seeking a Supervisor-Quality Performance Improvement to oversee daily operations in Albuquerque. This role involves supervising staff, ensuring compliance with quality standards, and leading initiatives to improve healthcare services. Candidates should have a Bachelor's degree and extensive experience in the healthcare sector.

Benefits

Comprehensive benefits package including medical, dental, vision

Employee wellness rewards program

Paid time off and retirement benefits

Qualifications

• 6 years of additional experience can be substituted in lieu of degree.
• 4 years of healthcare, managed care industry experience required.

Responsibilities

• Supervise overall direction, coordination, implementation, and completion of clinical and quality programs.
• Direct daily operations for staff, including assigning caseloads.
• Lead staffing activities including interviewing, hiring, and coaching.

Skills

Leadership

Coaching

Mentoring

Collaboration

Education

Bachelor's degree in related field

Job description

Overview

Now hiring a Supervisor-Quality Performance Improvement!

Presbyterian Healthcare is hirig Supervisor-Quality Performance Improvement. This position is responsible for supervising the daily operations of the Population Health and Quality Performance Improvement staff, to include interventionists, program manager associates, and program managers. It will provide leadership for complex multi-departmental clinical and business programs supporting Performance Improvement initiatives, programs and regulatory compliance. Coaches, mentors and leads team to ensure accreditation and regulatory requirements are met and clinical and fiscal targets are achieved.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is based at Rev Hugh Cooper Admin Center
• Remote work from home: this job is intended to be conducting in the state of New Mexico.
• Work hours: Weekday Schedule Monday-Friday
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Prefer Qualifications

This position is primarily remote but there will be times it will require onsite working sessions.

• Call Center experience preferred
• Remote work experience preferred

Qualifications

• Bachelors degree in related field. 6 years of additional experience can be substituted in lieu of degree.
• 4 years of healthcare, managed care industry experience required

Responsibilities

• Supervise the overall direction, coordination, implementation, and completion of clinical and quality programs aligned with the PHS Scorecard and organizational strategy.
• Direct and delegate daily operations for staff, including assigning caseloads and supporting program planning.
• Lead staffing activities including interviewing, hiring, coaching, providing performance feedback, and mentoring.
• Develop and implement Benefit, Pharmacy, and Provider Quality solutions to issues identified during member-facing activities.
• Collaborate with leadership to establish Quality and Population Health program expectations.

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $47.83/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.