Supervisor, Cage Operations

Hard Rock International; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

A reputable hospitality company in Tampa, Florida is seeking a supervisor for cashiering functions. The candidate will manage cage inventory, address customer concerns, and ensure compliance with regulations. Applicants must have a high school diploma or GED, a year of cashiering experience, and supervisory background. Strong mathematical and interpersonal skills are essential. The role includes working in a fast-paced casino environment, which may expose individuals to noise and smoke. This position offers a comprehensive benefits package.

Qualifications

• Requires high school diploma or GED and 1-2 years of related experience.
• Cage, banking or cashiering experience of at least one year is necessary.
• Strong communication skills and ability to use department-specific computer programs.

Responsibilities

• Supervise cashiering functions and manage cage inventory.
• Handle customer concerns and ensure regulatory compliance.
• Interview, hire, train, and supervise assigned personnel.

Skills

Cashiering experience

Supervisory experience

Interpersonal skills

Mathematical skills

Education

High school diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

This position is responsible for the direct supervision of cashiering functions.

Essential Duties Include

• Must adhere to the Seminole Tribe's Policies and Procedures
• Manages cage inventory to include Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, and Poker Cage
• Deals directly with customer concerns/complaints as required within jurisdiction
• Ensures all regulatory requirements are followed
• Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned

Qualifications

• High school diploma or GED required as well as one (1) to two (2) years of related experience or an equivalent combination of education and experience
• Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience
• Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals
• Ability to calculate interest, commission, and percentages as it applies to job functions.
• Must have excellent interpersonal skills to effectively work with staff as well as patrons. Required to become proficient with department specific computer programs
• Must also have strong communication and interpersonal skills

Work Environment

• Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.