Cage Cashier - Casino Cash Operations

Seminole Casino Hotel Immokalee; Immokalee (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health and wellness programs

Job summary

A gaming establishment in Florida is seeking a Cashier to handle transactions accurately and ensure customer satisfaction. Responsibilities include managing cash and non-cash transactions, adhering to company policies, and participating in safety training. Candidates should possess strong cash handling skills and the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is preferred, along with a commitment to delivering exceptional service while maintaining compliance with regulations.

Qualifications

• Excellent interpersonal and team-building skills.
• Strong cash handling and counting skills.
• Ability to create a positive, memorable experience for guests.
• Must present an image of excitement and professionalism.
• Ability to work in a fast-paced environment.

Responsibilities

• Control and account for transactions at cage windows and banks.
• Participate in training and safety classes.
• Perform guest transactions and balance impress bank.
• Adhere to policies for integrity of the cage operation.
• Notify managers of illegal acts or ethics violations.

Skills

Interpersonal skills

Cash handling

Computer proficiency

Service delivery

Education

High School diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Under the direction of the Cage Operations Manager, the incumbent is responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, and timely manner, with a strong focus on accurate, variance‑free counting.

Job Responsibilities

• Abide by all Company policies outlined in the Employee Handbook and comply with all Company, Local, State, Federal and Tribal regulations relating to Health, Safety, and Operations.
• Successfully participate in and complete all training sessions, safety classes, pre‑shift meetings, and/or certifications related to the position.
• Abide by all rules and Responsible for the impress bank issued. Perform guest and in house monetary transactions.
• Balance and issue impress bank to Slot Attendants, F&B, and Hotel team members.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's.
• Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.
• Participate in the daily cage reconciliation process.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard‑free work environment within area of responsibility.
• Performs all other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Excellent interpersonal and team building skills.
• Strong cash handling and counting skills.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.

Education And/Or Experience

• High School diploma or equivalent and six (6) months of cash handling experience preferred. Cage operations experience preferred.

Language Skills

• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively in English, specific to position duties and responsibilities.

Mathematical Skills

Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

WORK ENVIRONMENT

• While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
• Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
• Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand‑carts or other equipment weighing in excess of 100 lbs.
• Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
• Will regularly be exposed to tobacco and other second hand smoke.
• May occasionally use de‑escalation techniques to resolve customer conflict.
• Will be required to assist in customer evacuation in case of emergency.

CLOSING

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Required

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

DISCLAIMER

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).