Supervisor, Business Operations - Pathology

City of Hope; Duarte (CA); On-site; USD 75,000 - 126,000; Full time

Job summary

City of Hope in Duarte, CA seeks a Supervisor to oversee the clinical administrative Pathology staff and daily operations. You will train, hire/term, coach, and performance-manage direct reports while partnering with leadership on process improvements.

The role requires 6 years of general administrative experience, 1–2 years in a lead role, and preferably pathology background. Salary ranges from $75,179 to $125,559, with full-time exempt status.

Qualifications

• Bachelor’s Degree or High school diploma plus equivalent experience.
• 6 years of general administrative experience, preferably in an academic or healthcare setting.
• 1–2 years in a lead or supervisory role.
• Pathology experience preferred.

Responsibilities

• Manage the day to day activities of the clinical administrative office.
• Serve as a liaison between directors, managers, and clinical staff.
• Manage and provide oversight to the clinical administrative employees.
• Plan, organize and prioritize special projects.
• Compile, compute, summarize & analyze data for special reports.
• Mentor, coach and performance manage employees.
• Diligently review departmental operational workflow and processes to identify opportunities for continued improvement and efficiencies.
• Help lead onboarding and offboarding of clinical support staff alongside leadership.

Skills

Leadership

Data analysis

Project management

Coaching

Education

Bachelor's degree

High school diploma

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Supervisor typically works 9:00 am to 6:00 pm

Responsible for overseeing the management and daily needs of the clinical administrative Pathology staff. Responsible for training and education, hiring/terminating, coaching and performance managing all direct reports. In addition to managing all phases of the administrative support operations, the supervisor is responsible for working with the department leader on a variety of process improvement and special projects.

As a successful candidate, you will:

• Manage the day to day activities of the clinical administrative office.
• Serve as a liaison between directors, managers, and clinical staff.
• Manage and provide oversight to the clinical administrative employees.
• Plan, organize and prioritize special projects.
• Compile, compute, summarize & analyze data for special reports.
• Mentor, coach and performance manage employees.
• Diligently review departmental operational workflow and processes to identify opportunities for continued improvement and efficiencies.
• Help lead onboarding and offboarding of clinical support staff alongside leadership.

Your qualifications should include:

• Bachelor’s Degree or High school diploma plus equivalent experience, in addition to the minimum experience requirement, may be used as an equivalent qualification.
• 6 years of general administrative experience, preferably in an academic or healthcare setting.
• 1–2 years of experience in a lead or supervisory role with demonstrated ability to lead.
• Pathology experience preferred.

Additional Information:

Job Status: Full time, exempt

Salary range $75,179 - $125,559

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.