Nurse Supervisor - Outpatient Oncology Clinic

City of Hope; California; On-site; USD 95,000 - 115,000; Full time

Job summary

City of Hope is seeking a Nurse Supervisor for our Santa Clarita and Mission Hills clinics in California. The role blends administrative leadership with direct patient care to uphold exemplary oncology services.

You will supervise Medical Assistants and Phlebotomists, ensure policy adherence, manage staffing, and oversee EPIC in-basket workflows while driving continuous clinical improvements across sites.

Qualifications

• RN with California license required; 3+ years of RN experience.
• BSN or MSN preferred; supervisory/coordination experience helpful.

Responsibilities

• Lead and manage a team of Medical Assistants and Laboratory Phlebotomists.
• Ensure policy and procedure adherence with quality and safety standards.
• Create staffing schedules and monitor time cards to optimize throughput.
• Oversee EPIC in-basket and clinical communications among teams.
• Hold regular staff meetings and contribute to continuous clinical operations improvements.

Skills

Staff Supervision

Policy & Procedure Adherence

Scheduling & Staffing

Team Collaboration

Clinical Operations

Education

Bachelor’s or Master’s in Nursing

Tools

EPIC

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Positions Summary:

As the Nurse Supervisor at City of Hope's Santa Clarita and Mission Hills clinics, you will play a pivotal role in ensuring the seamless operation of clinical services in the areas of Medical Oncology, Surgical Oncology, and Infusion. The role blends administrative duties with direct patient care, fostering excellence in patient care and adherence to City of Hope's high-quality standards.

As a successful candidate, you will:

• Staff Supervision:Lead and manage a team of Medical Assistants and Laboratory Phlebotomists, including performance evaluations, competency validations, and training staff on new workflows to ensure consistent high-quality care.
• Policy and Procedure Adherence:Monitor and ensure clinical staff alignment with current policies and procedures, maintaining compliance with quality and safety measures.
• Scheduling and Time Management:Create staffing schedules, monitor time cards, and manage clinic throughput to optimize patient care and staff efficiency.
• EPIC In-Basket Management:Oversee and monitor the EPIC in-basket, ensuring timely responses and efficient communication within the clinical team.
• Resource Support:Serve as a resource for staff during busy periods, ensuring they have the support they need to provide exceptional care to patients.
• Meetings and Collaboration:Hold regular meetings with your staff to promote teamwork, attend operational and nursing meetings for the clinical network sites, and actively contribute to the continuous improvement of clinical operations.

Your qualifications should include:

• Bachelor’s Degree or Master’s degree in Nursing is required.
• Minimum of three years of RN experience
• Previous supervisory or program coordination experience (preferred)
• ONS Chemo/Bio Certificate (or obtain within 6 months of hire)
• Current California Registered Nurse license
• Current BLS certification from American Heart Association
• OCN certification (or to be obtained within 1 year of hire)

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please click here