Supervisor - Beverage Hourly

Bally’s Corporation; Shreveport (LA); On-site; USD 20,000 - 28,000; Full time

Job summary

Bally's Corporation is seeking a Beverage Department supervisor to manage shift schedules, supervise staff, and ensure exceptional guest service. The role involves monitoring guest sobriety, handling complaints, and maintaining inventory to keep operations smooth.

The position requires leadership in hiring, training, and evaluating team members, with a focus on adherence to policies and safety procedures. The work environment includes a smoking area and moderate noise, with compensation around

Qualifications

• Interviews, hires and trains employees; plans, assigns and directs work; appraises performance; rewards and disciplines.
• Supervisory responsibilities in Beverage Department.
• Ensures adherence to company policy and applicable laws.

Responsibilities

• Maintain schedules of all employees on assigned shift.
• Keep track of the inventory and order supplies as needed.
• Handle guest complaints in a professional manner.
• Monitor guests to determine their level of intoxication.
• Offer coffee or water if they feel that it is necessary.
• Motivate employees to be team players.
• Evaluate employees based on job performance.
• Other duties may be assigned.

Skills

Supervisory experience

Team leadership

Guest service

Staff training

Scheduling

Inventory management

Complaint handling

Safety and compliance

Job description

• Maintain schedules of all employees on assigned shift.
• Keep track of the inventory and order supplies as needed.
• Handle guest complaints in a professional manner.
• Monitor guests to determine their level of intoxication.
• Offer coffee or water if they feel that it is necessary.
• Motivate employees to be team players.
• Evaluate employees based on job performance.
• Manages subordinate supervisors who supervise employees in the Beverage Department.
• Is responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• The employee is occasionally exposed to moving mechanical parts and outside weather conditions.
• The noise level in the work environment is usually moderate.
• Must be able to work in a smoking environment.

Responsibilities

• Other duties may be assigned.
• Maintain schedules of all employees on assigned shift.
• Keep track of the inventory and order supplies as needed.
• Handle guest complaints in a professional manner.
• Monitor guests to determine their level of intoxication.
• Offer coffee or water if they feel that it is necessary.
• Motivate employees to be team players.
• Evaluate employees based on job performance.

Competencies

• Manages subordinate supervisors who supervise employees in the Beverage Department.
• Is responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment

• The employee is occasionally exposed to moving mechanical parts and outside weather conditions.
• The noise level in the work environment is usually moderate.
• Must be able to work in a smoking environment.

Target Salary Range

• $17.50/Hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.