Supervisor, Auto Ops Maddox, 2nd Shift

Fanatics; Sunnyvale (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

Fanatics Collectibles in Sunnyvale, Texas seeks a Maddox Supervisor to lead the Maddox AI team and drive key initiatives. You will manage small teams, mentor QC associates, and partner with leadership to improve processes. Strong analytics and PM experience help you guide critical updates to stakeholders.

Ideal candidates have 3–5 years in PM, are comfortable with data tools (Airtable, Jira), and can deliver data-driven insights to executive leadership in a fast-paced environment.

Qualifications

• Bachelor’s degree in business, analytics or a related field.
• 3–5 years of experience in project management.
• Experience leading small teams and presenting to senior leadership.
• Strong PowerPoint and data-driven presentation skills.

Responsibilities

• Manage small teams of 5–8 associates.
• Mentor and train Quality Control Associates.
• Identify opportunities to streamline processes with leadership.
• Track KPIs and report insights to Senior Leadership.
• Coordinate with Product Operations and Manufacturing to meet timelines.
• Analyze Maddox AI outputs and maintain data in Airtable.
• Escalate issues with external partners and machinery promptly.
• Oversee overnight shift 5pm–12am for Maddox QC.

Skills

Leadership

PowerPoint

Analytical skills

Communication

Excel

Jira

Coding basics

Cross-functional

Education

Bachelor’s Degree in Business

Tools

Airtable

PowerPoint

Jira

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About The Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world‑class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Fanatics Collectibles is looking for a Maddox Supervisor in Sunnyvale, Texas. This role reports into the Manager, Autograph Operations, and is responsible for leading the Maddox AI team and managing key initiatives. The ideal candidate has prior experience with managing small teams, displays strong problem‑solving and analytical skills, and has prior experience as a Project Manager. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

Responsibilities

• Manage small teams of 5-8 associates
• Provides guidance and support to all QC Associates, to include mentorship and training
• Partners with leadership to identify opportunities to streamline processes and enhance efficiency
• Track KPIs weekly to report key insights out to Senior Leadership
• Works closely with Product Operations and Manufacturing leadership to effectively manage project timelines.
• Conducts analysis on Maddox AI outputs to properly compile data in Airtable databases and address any quality discrepancies from Maddox AI
• Effectively communicates to external partners and proactively escalates issues related to machinery
• Supervise overnight (5pm - 12am) shift of associates running Maddox QC

The Ideal Candidate

• Dallas / Sunnyvale, TX based
• Bachelor’s Degree in Business, Analytics, or related preferred
• 3-5 years’ relevant experience in Project Management, preferred
• Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership, providing insights and updates effectively
• Porven ability to lead a team and execute against a designed plan, providing critical updates along the way to all relevant stakeholders
• Manage vendor relationship for design, testing, shipping, and implementation of future machines
• Strong critical thinking, analytical, and problem‑solving capabilities to forecast and plan effectively
• Comfortable working in a fast‑paced environment and able to both sit and stand for extended periods of time
• Advanced in Microsoft Office Suite, as well as Excel, PowerPoint, Jira, and some coding abilities preferred