Auto Ops QC Associate

Fanatics Collectibles; Sunnyvale (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Fanatics Collectibles is looking for an Auto Ops QC Associate in Sunnyvale, Texas, to support quality-control operations. This role involves ensuring high-quality autographs for products and includes responsibilities like conducting quality analysis and operating the Maddox AI machine.

The ideal candidate has a high school diploma and experience in production environments, coupled with strong critical thinking skills. This position is on-site requiring five days a week in the office.

Qualifications

• 1-2 years of experience in manufacturing or production environments.
• Ability to lift 10-15 lbs. at once.
• Prior experience with data management systems is a plus.

Responsibilities

• Conduct quality control for sticker and on-card autographs.
• Operate Maddox AI machine and perform due diligence on QC process.
• Mentor and train less experienced QC Associates.

Skills

Critical thinking

Problem-solving

Microsoft Office Suite proficiency

Education

High school diploma or GED

Tools

Airtable

Job description

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world‑class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Fanatics Collectibles is looking for an Auto Ops QC Associate to support quality‑control operations for our Autograph Operations team. This role reports into our Quality Control department and is responsible for ensuring that the autographs that make it into our product are of the highest caliber, inventoried & documented properly, and delivered on‑time for production. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

Responsibilities

• Conduct quality control for sticker and on‑card autographs, with an emphasis on high value sets and white glove athletes
• Conduct analysis on autographs to determine "good" vs. "bad" on‑card or sticker autographs
• Operate Maddox AI machine and perform due diligence and quality checks on automated QC process
• Conduct analysis on Maddox AI outputs to properly compile data on QC sheets and address any discrepancies from automated QC
• Conduct product pack outs and product check‑ins with vendors to ensure Autograph Operations delivers all active cards per the subject list on time
• Responsible for receipt of sticker and on‑card autographs daily, to include unboxing and staging of products, data entry into Airtable/NCF, and secure transportation of products in cages from receipt area to quality control
• Support secure storage and organization of high value autographs in inventory room, including proper shelving of on‑card autographs in alphabetical order by product
• Mentor and train less experienced QC Associates; provide guidance and training as questions or discrepancies arise

The Ideal Candidate

• High school diploma or GED required
• 1‑2 years of experience in manufacturing or production environments, preferred
• Strong critical thinking and problem‑solving skills
• Ability to lift 10‑15 lbs. at once, preferred
• Proficient experience with Microsoft Office Suite (Outlook, Excel), required
• Prior experience with data management systems, a plus

This role is designated as on‑site and requires working from the office five days per week.

As set forth in Fanatics Collectibles’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.