Admissions Representative PT STHS Behavior

Clive Behavioral; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UHS is seeking a patient access specialist to perform registration, verify insurance, collect payments, and direct calls in a hospital outpatient setting. Responsibilities include obtaining payment signatures, ensuring eligibility, and assisting with letters and correspondence.

The ideal candidate has 1-2 years of medical office experience, bilingual English/Spanish, and excellent customer service. CPI training within 6 months of hire is required.

Qualifications

• 1-2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Bilingual English/Spanish required.
• Must adhere to Compliance Program and Code of Conduct with mandatory training.

Responsibilities

• Perform patient registration by interviewing patients to obtain ID and demographics.
• Verify insurance/benefits and perform up-front collections.
• Determine eligibility and arrange admission following procedures.
• Obtain signatures for payment responsibilities and explain financial obligations.
• Answer phones and direct calls; assist with ordering office supplies and preparing letters.

Skills

Healthcare office experience

Customer service

Computer skills

Bilingual English/Spanish

Education

High School diploma or GED

CPI training

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

1. One to two years of medical/healthcare business office experience preferred.
2. Excellent customer service skills are required.
3. Computer skills required.
4. Good verbal communication skills in English/Spanish required.
5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

1. High School diploma, GED or Higher Education required.
2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Qualifications

1. One to two years of medical/healthcare business office experience preferred.
2. Excellent customer service skills are required.
3. Computer skills required.
4. Good verbal communication skills in English/Spanish required.
5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

1. High School diploma, GED or Higher Education required.
2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.