Supervisor Administrative Services

Mercy Medical Center Merced; Merced (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Mercy Medical Center Merced is seeking an Administrative Professional to provide comprehensive executive support to hospital leadership. You will manage office operations, organize calendars, handle correspondence, and coordinate communications with internal teams and external partners.

The role requires seven plus years as an executive assistant, supervisory experience, and a Bachelor’s or equivalent. Proficiency with Microsoft Office and strong writing, planning, and problem‑solving skills are

Qualifications

• Seven or more years of experience as an executive assistant or executive secretary.
• Bachelors degree or equivalent combination of education and experience.
• Strong written and verbal communication; high level of confidentiality.

Responsibilities

• Provide administrative supervision and support to hospital leadership.
• Oversee office operations, budgets, and coordinator activities.
• Manage calendars, travel, and executive communications.
• Ensure patient/customer focus informs decisions and service delivery.

Skills

Executive support

Communication

Organizational skills

Team player

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Job description

Job Summary and Responsibilities

As our Administrative Professional, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service.

Every day, you will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.

To thrive in this critical role, you will demonstrate exceptional organizational acumen, a proactive and resourceful approach to problem‑solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.

• Provides administrative and secretarial supervision and support to the Hospital President, VP’s, and physician leadership, supervising and coordinating the operations of the administrative office, including the supervision of the Executive Administrative Assistants.
• Assesses and makes recommendations regarding staffing, operational and capital budget needs and monitoring the operational budget, supply costs, overtime, catering, phone and office coverage, travel and corporate expenses.
• Researches and prepares various reports for the President, researching and preparing application packets whenever the need arises to re‑apply for various hospitals licenses, certificates, and compliance statements.
• Facilitates periodic Administrative Team meetings on key issues to assure performance improvement, quality and efficiency.
• Supervise and manage the Executive Assistants.
• Ensuring that the patient / customer perspective is a driving force behind our actions and business decisions; crafting and implementing service practices that meet patients' / customers' and own organization's needs. (Focus also includes internal and external customers.)

Job Requirements

Required

• High School Graduate General Studies and Minimum of seven plus years experience as an executive assistant or executive secretary, upon hire or
• High School GED General Studies and Minimum of seven plus years experienceas an executive assistant or executive secretary, upon hire and
• Supervisory experience and
• Bachelors Other or equivalent combination of education and experience, upon hire
• Driver's License: CA, upon hire and
• Must be reliable, flexible and versatile; the ability to function as a team player in a fast‑paced environment is essential for this position
• Requires good organizational, interpersonal and team‑oriented skills with the ability to prioritize and complete multiple tasks. Requires excellent written and verbal communication
• Must have the ability to remain calm in difficult situations and maintain mental alertness and stamina to perform routine and specialized duties for long periods of time
• Must be able to maintain high level of confidentiality and discretion, work independently and make sound decisions
• Solid working knowledge of modern office terminology and computer applications; must be highly proficient in Microsoft Office suite including word processing, spreadsheet, presentation, e‑mail and calendar applications; type accurately at a speed necessary for completing documents as needed; English usage, spelling, grammar, punctuation and vocabulary

Where You'll Work

Founded in 1873, Dignity Health - Mercy Medical Center is a 186‑bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission‑certified Primary Stroke Center.

One Community. One Mission. One California