Supervisor 1

State-of-West-Virgini; West Virginia; On-site; USD 52,000 - 68,000; Full time

Job summary

Mid Ohio Valley Health Department is seeking a Clinical Supervisor of WIC to oversee operations across six counties, coordinating coverage and staff scheduling under limited supervision.

You will manage an OA2 team, approve leave and travel, and collaborate with program directors to ensure smooth, compliant operations across multiple programs. Strong leadership and administrative skills are essential.

Qualifications

• Graduation from a standard high school or equivalent.
• Four years of full-time or equivalent part-time paid experience, with at least one year in a lead worker or administrative support capacity.
• Substitution: coursework from a regionally accredited college/university may substitute for the required experience up to four years for non-trade positions.
• Substitution for business/trade positions: completion of an accredited course or related trade union apprenticeship may substitute for equivalent full-time experience.

Responsibilities

• Collaborate with six county sites and multiple program staff to coordinate coverage.
• Supervise five Office Assistant 2 staff and manage scheduling and time approvals.
• Approve or deny annual and sick leave, and adjust schedules as needed.
• Oversee travel expense settlements and daily staff assignments.
• Recruiting and interviewing for OA2 positions and coordinating hiring decisions.
• Develop and document unit policies, appointment scheduling, and program procedures.
• Attend monthly meetings with program directors to discuss staffing and coverage.
• Lead quarterly meetings with regional office staff and nursing/clinical teams.
• Oversee quality assurance evaluations of medical records and ensure compliance across programs.

Skills

Leadership

Administrative support

Education

High school diploma

Job description

This position will be the Clinical Supervisor of WIC at the Mid Ohio Valley Health Department.

Responsibilities performed under limited supervision.

Responsible for complex and multi-faceted tasks requiring personnel for office coverage for six counties of a nine county Health Department when the routine staff is not available.

• Responsible for collaborating with daily phone calls, emails, faxes, and verbal communication with six Program Directors, Coordinators, Supervisors and staff in six county sites.
• Responsible for evaluating circumstances for coverage and making decisions and approvals on demand as to the Office Assistant who will cover, from what program, and where each staff person will be delegated to cover. This process could involve communicating with program staff such as nurses and sanitarians. Failure to do this in an accurate manner could point to disruption of the working operations of the county site, with loss in time and finances.
• Responsible for coordinating and providing a full time receptionist for the agency. This includes scheduling coverage for leave requests, emergency circumstances, breaks and lunches. When applicable, required to access a pre-establish agency "rotation roster".
• Responsible for contacting Program Directors for assistance from their staff for coverage. The impact and consequences of not having office coverage available would disrupt the operations and affect loss of time, funds, and the daily outcome of multiple programs and personnel in a six county region.
• Responsible for directly supervising and management of five (5) full-time Office Assistant 2's for a multi-regional six (6) County Health Department, with multiple programs. Responsibilities include the following:
• Responsible for completing the WV Job Performance Evaluations, three (3) time a year for five (5) full-time Office Assistants 2's and reviewing with each Program Director, prior to employees review. Scheduling quarterly site visits in five (5) counties. When applicable, it may require additional site visits for special circumstances and/or problems and concerns.
• Responsible for approval or denial of Annual and Sick Leave requests.
• Responsible for approval or denial of Compensatory and Schedule Adjustment of work time.
• Responsible for approval and signature of Travel expense settlements.
• Responsible for completing complex monthly individual work schedules for daily and specific assignments for (5) Office Assistants 2's.
• Responsible for interviewing and making the final decision for hiring of new Office Assistant 2 employees. This includes interviewing and screening applicants from Civil Services, and/or other multiple Temporary Services for hiring or job duties in multiple programs.
• Request signature on proper form and submit to Executive Director to hire new OA 2's.
• Responsible for investigating and objectively resolving and/or finding solutions to personnel issues, work related problems, and concerns with OA's and co-workers in multiple programs. Steering the employees away from a possible grievance situation.
• Responsible for collaborating with each OA concerning time management and the most efficient manner of managing job assignments.
• Responsible for setting realistic deadlines and guidelines the employee can attain, especially when the agency is short of staff in multiple programs.
• Responsible for providing documentation of concerns, problems or disciplinary action taken.
• Establish unit policies and procedures for five (5) OA 2's. This would include procedure guides for appointment scheduling multiple programs, individual job assignments procedures/policies within the program unit.
• Responsible for daily collaborating and communicating directly with Program Directors/Supervisors/Personnel to assist/support when finding solutions to daily employee problems, schedule updates, changes, concerns, or regarding Program changes, updates and compliance of regulations of policies and procedures.
• Responsible for attending monthly meetings with Program Directors, Supervisors to review, discuss, update or make changes in staff scheduling problems regarding coverage.
• Responsible for scheduling and coordinating quarterly meetings for Regional Office Assistants 2's, in conjunction with the Clinical Directors Regional Nurses Meetings. This would include scheduling of dates/times/locations. Meetings include review and discussion of multiple program and or policy changes, updates, reviews, office management problems/concerns, and employee concerns/needs/questions. Review of Quality Assurance Evaluations, if applicable.
• Responsible for scheduling individual Office Assistant 2's quarterly visits to Regional four (4) county sites.
• Responsible for scheduling site visits on demand, when situations or problems occur with individual programs and/or Office Assistants and/or co-workers.
• Responsible for yearly Quality Assurance Evaluations of all Medical Records for Clinical Services. This task is coordinated and scheduled with the Public Health Clinical Director to visit our six (6) County Regional Offices. This evaluation includes multiple programs. The process is to target specific Program compliance. Once completed, responsible for submitting a full written report of the findings to the Clinical Director and mailing copies of the findings to each county, along with updates and changes to implement the requirements for each Programs state or local requirements.
• Other duties as assigned.

Training

Graduation from a standard high school or equivalent.

Experience

Four years of full-time or equivalent part-time paid experience in the area of assignment, one year of which must have been in a lead worker or administrative support capacity.

Substitution

Course work from a regionally accredited college or university may be substituted for the required experience up to four years for non-trade positions.

Substitution for Business/Trade Positions

Completion of a course accredited by the Department of Education may be substituted for experience at the rate of 1,080 hours per year. ORCompletion of a related trade union-sponsored apprenticeship program may be substituted for equivalent amount of full-time experience.