Supervisor(06038) - 200 Market Dr.

Domino's Franchise; Emporia (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

Domino's Franchise in Virginia invites an experienced Market Leadership Coach to mentor GMs, AMs and crews, plan coaching objectives before each store visit using the store planning tool, and deliver actionable, constructive feedback to improve performance.

You will drive operational excellence across all stores by reinforcing policy execution, identifying key gaps, and creating formal action plans, while coordinating resources such as Field Trainers and HR.

Qualifications

• Bachelor's degree preferred in business or related field.
• Minimum 3 years multi-unit restaurant/retail experience.
• Experience delivering coaching and performance feedback to leaders and crews.

Responsibilities

• Plan coaching objectives before each store visit using the planning tool.
• Provide coaching on operations and management skills to GMs, AMs and crew.
• Conduct annual performance appraisals.
• Offer constructive feedback and career mentoring to GMs and AMs.
• Identify operational gaps and develop formal action plans.
• Coordinate field support resources when required.
• Lead market development activities to drive AWUS growth.
• Develop Local Store Marketing initiatives with market leaders.

Skills

Coaching

Leadership

Performance management

Operational excellence

Market development

Analytics

Education

Bachelor's Degree

Tools

Store planning tool

Job description

Job Description

Conduct \"Pre-planned\" Coaching and Mentoring of GMs, AMs and crew

• Plan on-the-job coaching objectives before each store visit using store planning tool


• Provide \"suggestive\" on-the-job coaching of key operations and management skills to GMs, AMs and crew


• Conduct Annual Performance Appraisals


• Provide \"positive, constructive, and actionable\" feedback


• Provide professional develop and career track mentoring to GMs and AMs

Achieve Operational Excellence in all stores using structured approach

• Reinforce execution of key company policies and standards


• Identify and diagnose most important ongoing operational gaps in under performing stores


• Develop formal action plans to resolve gaps


• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings

• Review key financial variables as part of store visit \"pre-planning\"


• Analyze and track key financial/operational data to derive meaningful business insights


• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results


• Present financial/operational weekly updates during Market Leader and area GM meetings


• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive AWUS growth

• Coordinate with Market Leader and field support to develop market business plans


• Drive the development and execution of Local Store Marketing


• Coordinate field support resources (Market Specialists) to execute LSM initiatives


• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)


• Coordinate with Market Leader to identify and pursue \"new\" AWUS growth opportunities

Qualifications

• Bachelor's Degree preferred


• Minimum 3 years multi-unit experience in restaurant/retail industry


• Experienced in ensuring operational effectiveness for multi-unit organi