Supervisor

FiRE+iCE Interactive Grill & Bar | San Francisco; San Francisco (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

FiRE+iCE Interactive Grill & Bar in San Francisco is seeking a hands-on Front of House Supervisor for a part-time role. You will oversee service, support the FOH team, help manage reservations, and ensure smooth daily operations.

This on-the-floor position focuses on guest experience, teamwork, and adherence to service standards. You will greet guests, assist with seating, manage reservations, and assist during peak periods.

Qualifications

• Previous restaurant leadership experience.
• Strong communication and team leadership skills.
• Able to work in a fast-paced environment.
• Professional, guest-first attitude.
• Experience with reservation systems and POS platforms.
• Availability for opening and/or closing shifts, including weekends and holidays.

Responsibilities

• Supervise and support FOH staff during service (servers, hosts, bartenders).
• Ensure smooth, efficient flow of service and positive guest experiences.
• Greet guests, assist with seating, and manage reservations.
• Handle guest concerns professionally and resolve issues in real time.
• Communicate clearly with kitchen and bar to maintain service timing.
• Step in to assist the team during peak periods as needed.
• Maintain cleanliness, organization, and overall atmosphere of the dining room.
• Ensure adherence to service standards and health/safety guidelines.
• Complete opening or closing duties, including counting the safe for AM or PM shifts.

Skills

Leadership

Communication

Team leadership

Guest-first attitude

Fast-paced environment

Opening/closing shifts availability

Tools

Reservation systems

POS platforms

Job description

A hands-on, floor-based role responsible for overseeing service and ensuring an excellent guest experience. This position supports the FOH team during service, helps manage reservations, and maintains smooth daily operations. This is a part-time role consisting of opening and/or closing shifts.

Key Responsibilities

• Supervise and support FOH staff during service (servers, hosts, bartenders)

• Ensure smooth, efficient flow of service and positive guest experiences

• Greet guests, assist with seating, and manage reservations

• Handle guest concerns professionally and resolve issues in real time

• Communicate clearly with kitchen and bar to maintain service timing

• Step in to assist the team during peak periods as needed

• Maintain cleanliness, organization, and overall atmosphere of the dining room

• Ensure adherence to service standards and health/safety guidelines

• Complete opening or closing duties, including counting the safe for AM or PM shifts

Qualifications

• Previous restaurant experience in a leadership role

• Strong communication and team leadership skills

• Ability to work efficiently in a fast-paced environment

• Professional, guest-first attitude

• Experience with reservation systems and POS platforms preferred

• Availability for opening and/or closing shifts, including weekends and holidays

Work Environment

• Fast-paced restaurant setting

• Primarily on-the-floor role (standing/walking for extended periods)

• Minimal administrative responsibilities