Supervisor

Tim Hortons (US); Saint Clair (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Flexible schedules

Comprehensive training

Growth opportunities

Free uniform

Free meal during your shift

Footwear discount program

Job summary

Ontario Trillium Foundation in Saint Clair, Michigan seeks a Supervisor to lead Team Members in delivering exceptional service. This position requires 1-3 years of experience in a supervisory role within a quick-service restaurant. Responsibilities include managing labor costs, training new hires, and fostering a positive work environment. The benefits include competitive wages, free meals during shifts, and growth opportunities. Candidates must be flexible with scheduling and able to work efficiently in a fast-paced environment.

Qualifications

• 1-3 years of quick-service experience in a supervisory role.
• Knowledge of Health & Safety policies.
• Ability to motivate and train Team Members.

Responsibilities

• Manage labor costs through effective floor management.
• Control food & paper costs using order guides.
• Train new Team Members and encourage policy adherence.

Skills

Quick-service experience

Team leadership

Coaching and training

Job description

As a Supervisor, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.

Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.

Responsibilities

• Managing labor costs through effective floor management
• Controlling food & paper costs using order guides
• Ensuring that product launches and promotions are executed with perfection
• Resolving Guest issues, as well as working with your team to minimize issues
• Participate in the recruitment process
• Training new Team Members
• Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
• Coach & discipline Team Members as needed
• Be a leader and always lead by example by following all Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Foster a positive work environment through leadership and example

Why Work for Us?

• Amazing Team
• Competitive Wages
• Flexible Schedules
• Comprehensivetraining
• Growth Opportunities
• Tim Hortons Scholarship Program
• Incentive and Recognition Programs - Team Member Referral and Guest Recognition Program
• Health Care Benefits per ACA to qualifying employees after 60 days
• 401k Safe Harbor & Profit Sharing to qualifying employees
• Free Uniform
• Free Meal during your shift
• Footwear Discount Program

Physical Demands

• Walking and standing for long periods of time
• Able to lift and carry up to 45 lbs
• Able to help as needed in receiving large deliveries up to twice a week
• Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
• Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

Availability

• Must be flexible asyour work schedule may vary week to week based on business needs while fostering a fair work/life balance.Monthly schedules may require some afternoon and weekend shifts.