Supervisor

Bang Cookies - Jersey City; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tips

Job summary

Bang Cookies is hiring for a Store Supervisor in Brooklyn. You will lead daily operations, supervise bakery staff, and ensure exceptional customer service. Responsibilities include inventory control, food safety, and staff training to uphold store standards. This role offers immediate start and a competitive hourly wage with tips.

The position requires a NYCDOH Food Handler’s License, open weekend availability, and a proactive, team-oriented mindset to grow into leadership roles.

Qualifications

• Must have NYCDOH Food Handler’s License.
• Open availability including weekends and holidays.
• Prior experience in food/hospitality (1+ year preferred).
• Strong leadership and organizational skills.
• High attention to detail and sense of urgency.
• Excellent communication and teamwork abilities.
• Willingness to learn and grow—potential to advance into Assistant Manager role.
• Ability to sell products effectively while understanding customer needs.
• Excellent customer service abilities with a focus on creating positive interactions.
• Demonstrated capability in managing teams and fostering a collaborative work atmosphere.
• Payroll and scheduling experience is advantageous.

Responsibilities

• Support daily store operations to ensure efficiency, cleanliness, and smooth workflow.
• Supervise and guide bakery staff during shifts.
• Lead by example with outstanding customer service.
• Assist with inventory control and ordering supplies as needed.
• Maintain high food safety and sanitation standards at all times.
• Motivate and train team members to uphold store standards and goals.
• Contribute ideas to drive sales and customer engagement.
• Communicate effectively with management and staff.
• Ensure cookies are properly baked and served.
• Prepare and serve beverages (coffee and lemonades).
• Time management throughout the shift.
• Ensure checklists are completed during shifts.
• Be accountable and learn policies, procedures, and protocols.
• Show attention to detail and ability to train staff.

Skills

Leadership

Customer service

Communication

Teamwork

Time management

Attention to detail

Training staff

Sales ability

Organization

Job description

Now Hiring: Store Supervisor – Bang Cookies. Location: 445 Albee Sq W, Brooklyn, NY, 11201. Bang Cookies is looking for a reliable, motivated, and experienced Store Supervisor to join our growing team! If you're passionate about food, leadership, and delivering exceptional customer service, this is your opportunity to shine.. Position: Store Supervisor. Status: Full-Time. Compensation: Competitive, based on experience. Reports to: Store Manager.

Key Responsibilities

• Support daily store operations to ensure efficiency, cleanliness, and smooth workflow.
• Supervise and guide bakery staff during shifts.
• Lead by example with outstanding customer service.
• Assist with inventory control and ordering supplies as needed.
• Maintain high food safety and sanitation standards at all times.
• Motivate and train team members to uphold store standards and performance goals.
• Contribute ideas and efforts to help drive sales and customer engagement.
• Communicate effectively with management and staff.
• Ensure cookies are properly baked and served.
• Prepare and serve beverages (coffee and lemonades).
• Time management throughout the shift.
• Ensuring checklists are being completed during shifts.
• Being accountable.
• Learn and implement policies, procedures, and protocols.
• Attention to detail.
• Ability to train staff.

Qualifications

• Must have a valid NYCDOH Food Handler’s License.
• Open availability including weekends and holidays.
• Prior experience in the food or hospitality industry (1+ year preferred).
• Strong leadership and organizational skills.
• High attention to detail and sense of urgency.
• Excellent communication and teamwork abilities.
• Willingness to learn and grow—potential to advance into Assistant Manager role.
• Ability to sell products effectively while understanding customer needs.
• Excellent customer service abilities with a focus on creating positive interactions.
• Demonstrated capability in managing teams and fostering a collaborative work atmosphere.
• Proficiency in administrative tasks related to payroll and scheduling is advantageous.

Experience: Not required

Employment: Full-time

Salary: $18.5 – $20 hourly

Benefits: Tips

Starting time: Immediate start!

About Bang Cookies - Jersey City:
At Bang Cookies, we believe great cookies start with great ingredients — that’s why we use only natural and organic ingredients to bake the most delicious, indulgent treats around. Looking for great people to add to the team.