Supervisor

Craft Food Halls; Cambridge (MA); On-site; USD 15,000 - 25,000; Full time

Job summary

A leading dining establishment in Cambridge, Massachusetts is seeking supervisors to lead daily service with passion and integrity. The role involves verifying product standards, creating exceptional guest experiences, and promoting a positive work environment. Ideal candidates will possess excellent interpersonal skills, accountability, and the ability to motivate team members. Compensation is competitive at $25/hour, plus tips where applicable.

Qualifications

• Ability to work in a fast-paced environment.
• Effective communication skills to convey information.
• Eagerness for listening to and providing feedback.

Responsibilities

• Verify and correct product storage and preparation.
• Promote a positive working environment and culture.
• Create an exceptional experience for all guests.
• Lead setup for catering events when applicable.
• Partner with management to ensure effective communication.

Skills

Multitasking

Teamwork

Excellent Interpersonal Communication Skills

Problem Solving

Motivating and Directing People

Accountability

Honesty and Trustworthiness

Job description

Overview

Supervisors need to be able to handle daily service with passion, integrity and knowledge all while embodying and promoting Love, Energy and Food. The expectation of CFH Supervisors is to lead and work alongside all Team Members during peak hours as well as provide support and direction to guests, by anticipating their needs.

Responsibilities

• Verify and correct where necessary, that all products are stored and prepared based on the Craft Food Halls standards.
• Promote a positive working environment for all by embodying CFH culture.
• Maintain a positive work environment for other Team Members.
• Create an exceptional experience for all guests.
• Lead the setup of areas where catering events are occurring (if applicable)
• Partner with the Management Team to ensure an open line of communication.

Qualifications

• Multitasking
• Ability to work as part of a team
• Excellent Interpersonal Communication Skills
• Has the ability to work in and handle a fast-paced environment.
• Ability to convey information effectively
• Motivating, developing, and directing people as they work.
• Ability to problem solve
• Accountability
• Eagerness for listening to ideas, questions, and feedback.
• Eagerness for sharing ideas, asking questions, and providing feedback.
• An amiable personality and confidence interacting with people.
• Honesty, transparency, and trustworthiness.

Compensation

The "lead bartender" job roll will be $15/hour plus tips and the supervisor rate will be $25/hour without tips.