Supervision Manager

Jobtailor; New Jersey; On-site; USD 110,000 - 140,000; Full time

Job summary

Merrill Edge seeks a seasoned supervisor to oversee client account activities, monitoring tasks performed by registered employees and ensuring robust controls. This role focuses on limiting risk while maintaining high service standards.

You will lead frontline teams, conduct mandated reviews and enterprise alerts, oversee trade and enrollment reviews, and ensure regulatory compliance across administrative and operational activities within the business unit.

Qualifications

• FINRA licenses and regulatory qualifications are required at hire.
• Demonstrated leadership and the ability to communicate clearly under pressure.
• Experience navigating regulatory and compliance issues within financial services.

Responsibilities

• Supervise client account activities by monitoring tasks performed by registered employees.
• Limit risk and financial exposure to the business unit and Bank of America.
• Oversee day-to-day frontline supervision, including reviews and enterprise alerts.
• Conduct trade, solution, and enrollment reviews and corrections as needed.
• Ensure regulatory compliance and adherence to corporate mandates for Merrill Edge activities.
• Create and oversee team workflow for consumer investments.
• Monitor employees’ ability to handle and resolve complaints.
• Review and maintain client, compliance, and regulatory correspondence.
• Monitor and review client accounts for risks related to mutual funds, margin usage.
• Complete annual registered representative reviews for each FSA using supervisory applications.
• Escalate emerging risks within the enterprise risk framework.

Skills

Leadership

Communication

Collaborative relationships

Integrity under pressure

Regulatory compliance knowledge

Microsoft Office

Tools

Supervisory Applications

Microsoft Office Suite

Job description

• Supervise client account activities by monitoring administrative, sales, and trading tasks performed by registered employees


• Limit risk and financial exposure to the business unit and Bank of America


• Oversee day-to-day frontline supervision, including mandated supervisory reviews and enterprise alerts


• Conduct trade, solution, and enrollment reviews and trade corrections


• Ensure regulatory compliance and adherence to corporate mandates for Merrill Edge administrative and operational activities


• Create and oversee team workflow for consumer investments


• Monitor employees’ ability to handle and resolve complaints


• Perform client contact as necessary


• Review and maintain client, compliance, and regulatory incoming and outgoing correspondence


• Monitor and review client accounts for potential risks related to mutual fund trading, concentrated positions, active client reviews, and margin usage


• Complete annual registered representative reviews for each individual FSA using supervisory applications


• Escalate emerging risks within the enterprise risk framework

Requirements

• FINRA Series 7 license required at hire


• FINRA Series 8 or 9/10 license required at hire


• FINRA Series 63/65 or 66 license required at hire


• In lieu of Series 8 or 9/10, candidates may hold Series 4, 24, and 53 licenses


• Strong leadership and communication skills


• Ability to foster collaborative relationships within and across business units


• Demonstrated integrity and ability to remain calm under pressure


• Familiarity with compliance and regulatory issues


• Proficiency in Microsoft Office applications


• Merrill Edge, Merrill Lynch, or Operations experience


• Ability to work first shift


• 40 hours per week

Core Competencies

Demonstrates expertise in regulatory compliance and risk management within financial services, with strong leadership capabilities to supervise client account activities and ensure adherence to corporate mandates. Proficient in managing team workflows and fostering collaborative relationships across business units.

Highest-signal resume keywords

• FINRA Series 7 License


• FINRA Series 8 License


• FINRA Series 63 License


• Regulatory Compliance


• Leadership Skills

ATS Optimization Keywords

Hard Skills

• Risk Management


• Trade Review


• Client Account Monitoring


• Supervisory Reviews


• Complaint Resolution

Soft Skills

• Strong Communication Skills


• Collaborative Relationship Building


• Integrity Under Pressure

Certifications & Qualifications

• FINRA Series 7 License


• FINRA Series 8 License


• FINRA Series 63 License


• FINRA Series 9/10 License


• FINRA Series 4 License


• FINRA Series 24 License


• FINRA Series 53 License

Industry Keywords

• Merrill Edge


• Merrill Lynch


• Financial Services


• Compliance Issues


• Operational Activities

Tools & Technologies

• Microsoft Office Applications


• Supervisory Applications